Ujjivan Mobile Banking User Reviews

Name: Ujjivan Mobile Banking
Rating: 3 (6 reviews)

Ujjivan Mobile Banking

Ujjivan Small Finance Bank

💼 Business

💰 Finance

Customer Experience

Positive experience11.3% of reviews

Neutral7.5% of reviews

Negative experience81.1% of reviews

~ Based on 53 written reviews from the US App Store.

Is Ujjivan Mobile Banking Safe?

Not enough ratings yet to assess Ujjivan Mobile Banking.

Is Ujjivan Mobile Banking Legit?

Ujjivan Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ujjivan Mobile Banking is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Application not working

On my device it says application has been disabled. Re-install the application. And then I delete and re-install the same and again it says application has been disabled and re-install the app. This is irritating. It's happens both on wifi and mobile data.

IamKomalKr

7 months ago

Not useful

This is one of the worst banking applications I’ve used. It frequently fails to open or gets stuck during login

Vv vjy

10 months ago

Please give updates quickly

App is average in quality for this new generation UI..!
Please improve design, usability, service, User interafce is not that smooth..!
App look like any college project, hire some professional and make it better, smoother and faster..!
Many bugs are there..!

Akshar 😀

a year ago

Response from developer

Dear Customer, Thank you for your valuable feedback. We are continuously working on adding more features to our app to make your experience better. Thanks and Regards, Ujjivan Small Finance Bank

Worst App

The app is very bad. Nobody picks the toll free helpline number. I need assistance from the team but did not get any response. The app is really bad and shows inconsistent data which is not expected from a bank.

Mehul7777

a year ago

Boycott this bank worst service ever

I cant login to my account in ios it just shows error thinking of changing bank . Find better options this is the worst.

Badlak13

a year ago

In app not able to do neft transfer

Getting transaction error from debit account after having balance also not sure why this many issue in this application…

Most of the time not able to login to application whenever update happening facing more issues not looks like update.

Mani0601

2 years ago

Response from developer

Dear Customer, we regret the inconvenience caused.Kindly share your concern along with error screenshot at customercare@ujjivan.com or call our tollfree number 1800-208-2121 so that we can look into the matter and resolve it for you. Looking forward to offer you the best service and seamless banking experience. Regards, Ujjivan Small Finance Bank

Facing issues related to app performance

1. Takes more times to load and open the desired page.
2. While adding the beneficiary details the app gets struck

Iyyappa mani

2 years ago

Response from developer

Dear Customer, we apologies for the inconvenience. We would like to know is your issue is resolved? In case the issue still persists, please write back to us, Looking forward to offer you the best service and seamless banking experience. Regards, Ujjivan Small Finance Bank.

App not working

I am trying to open the app but it’s not working from couple of days

Sumit1991_11

2 years ago

New Upadate

In New update showing loading and loading while login in account and eventually this hangs like that .kindly resolve this other wise I will close the account worst interface.

mr_amphetamine

2 years ago

Transfer tab missing some times

Neft. Imps payment transfer tab not found sometimes

Jinesh Sudhakar

2 years ago

Basic feature like pin change does not work

Gives error message “jsonobject pin not a string” wile changing my pin that has expired. Now can not get into the app at all.

Scpc0609

2 years ago

App not working

Worst app ever i have used, it’s soo pathetic i don’t know to whom they have hired to develop this app but trust me they have fooled you.

I’ll suggest pls remove your account from this bank asap.

Abhaymishra27

2 years ago

Doesn’t work

There are so many issues with the app
1. Not able to change mpin
2. Sometimes the app doesn’t work
3. Tried so many times to add beneficiary through app but failed.
What’s the point of having this app , if you have to login through web broswer for everything.

Ajay singh boora

2 years ago

Response from developer

Dear Customer, we regret the inconvenience caused to you. We are here to resolve the same at the earliest. Please write to us at customercare@ujjivan.com or call our toll free number 1800-208-2121 with your customer ID and issue details. Looking forward to offer you the best service. Thanks and Regards, Ujjivan Small Finance Bank.

Horrible interface

Looks like they have not hired a professional company to develop their mobile banking app. Some highschool student must have designed and developed this app. There is no user experience and no customer journey. Every time in order to go back, you have to come to the main menu. Even my elementary going kid can design a better user interface than this app using Swift code.

Master Ankur

2 years ago

Was Nice app spoiled by upgrade

App Asks you to change mpin and when I try , refuses to accept as mpin must have one capital, one small and special character etc ! Someone please tell developers that mpin is only a 4 digit number.

Dr girdhar

2 years ago

Apo not working

Couldn’t able to login.. it always says Mpin expired. When I try to change the pin it shows error message. It’s been a month still
this issue is not addressed.

Siva G Kumar

2 years ago

Response from developer

Dear Customer, we regret the inconvenience caused. Kindly share your concern along with error screenshot at customercare@ujjivan.com or call our toll free number 1800-208-2121 so that we can look into the matter and resolve it for you. Looking forward to offer you the best service and seamless banking experience. Regards, Ujjivan Small Finance Bank.

Unable to change Mpin

The app says mpin needs to be changed..but not able to change mpin. Says “JSONObject [pin] not a string” error. Plz resolve I am unable to track my debits and credits. I will b forced to close my account and move to some other bank.

Subhasish Mallik

2 years ago

Error

This is very embarrassing as the app always crashed not opening on emergency time please upgrade for ios version what is benefit of keeping money if we good not transact

Dj.jena

2 years ago

Response from developer

Error while changing m pin

Every time i try to change the m pin error shows because of which i am not able to use the app

mihgup17

2 years ago

Defective App

Fund transfer option does not work properly. It goes through after 3/4 error messages “ something went wrong! Try after some time again”. Very very irritating.

Al Cht