Decent App ruined by ads
I’ve used this app for ages, and it’s always been fine: does what it’s supposed to with no fuss. Then the developers decide to start slapping an ad over the whole screen as soon as you open it. Imagine, you’re running for a train, you need to quickly check if you’re going to make it, you open the app, and… splat!!, an ad makes the app unusable for 20 seconds, just at the crucial time. I understand the need for ads on free apps, but not this way. Uninstalling.
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Fine
Used this app before journey, decided not to go because of grandsons Autism so didn’t get tickets from machine used refund option from the email and they fined me more than half the cost of ticket complained now all paths are closed DO NOT USE
Waste of app
Bought the old app now the new one needs me to pay again. Cool if you want to update it but why do I have to pay again.
Classic case of if it ain’t broke, don’t fix it.
Loved the old my trains pro app. This one is isn’t nearly as good. Looks awful and difficult to navigate.
Wish I could give ZERO stars
What has happened to the Pro version I bought. This new version is dreadful and my purchase cannot be restored. Did have faith in this company after initially starting out with the tube app.... Very poor service.
Crap system
I am not impressed with the App, half the time it doesn’t work and always it’s when you are in a hurry or out and about. The old ‘my trains pro’ was great so I don’t know what they have done to it since. It either crashes or says there are no trains.
Why should you have to pay again
I had the MyTrains pro app which no longer works, but why should I have to pay again for what is effectively an update to the existing app
Restore purchases.
I purchased the pro version of this app some time ago now and this new app will NOT restore purchases and wants me to pay again. Criminal behaviour by the app developers. I have recently been in contact with customer support who have been extremely helpful and after emailing them a copy of my Apple receipt they sent me a code to restore purchases and now all adverts have been removed from the new app on my phone.
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Railcard option a failure
Tried to buy one ticket using my Network railcard but the app insists I must buy exactly three adult tickets to make it work.
Totally useless so deleted
Totally useless so deleted
A big disssapointment
The pro version where did it go?
No longer works
I think they’ve stopped maintaining this
Dreadful revamp
I used to use this app all the time, but I’ve now deleted it. The rebuild is dreadful. Garish. Slow. Less information. Annoying ads.
Despairing blind man
Version VThe old Bring back Rubbish,
Restore purchases
I originally bought the ad free version but cannot restore this purchase. I am instead asked to pay again. Unacceptable!
Ms
This was a simple and easy to read app, but now it doesn't work, please get it fixed
No longer working (update- but being fixed)
Like many others, this app has always worked really well, easily would rate 5 stars, but about a month ago the journey planner stopped working. Disappointed as it is easy to use and very good. Don’t really know what is happening, whether it is being fixed etc, can’t believe it is being abandoned but no word.
Update: sent a message to the developers about the above, it appears their data feed had altered requiring them to accommodate, said it would be fixed soon. Hope so as it is a great app, will upgrade to 5stars when fixed.
Update: sent a message to the developers about the above, it appears their data feed had altered requiring them to accommodate, said it would be fixed soon. Hope so as it is a great app, will upgrade to 5stars when fixed.
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Pro version gone
Bought Pro version. It used to work well but it’s now Ben and been taken off the App Store. Disappointing.
Have we been conned?
Like the previous reviewer I bought the pro version a number of years ago but now it has disappeared. Why?
My trains
Very disappointed to find my trains does not work it used to be a great app for getting home etc but now keeps saying unable to complete
What happened?
Used to be great and now doesn’t work. Is there a plan or should I give up?
