Ultimaker User Reviews

Customer Experience

Positive experience5.6% of reviews
Neutral11.1% of reviews
Negative experience83.3% of reviews

~ Based on 18 written reviews from the US App Store.

Is Ultimaker Safe?

Ultimaker does not appear safe based on available data. AppsHunter Safety Score for Ultimaker is 47/100.

This assessment is based on 40 user ratings, with an App Store average of 1.8/5.

Safety Analysis

17.5% of ratings point to a safe experience
7.5% of ratings suggest some concerns
75.0% of ratings point to a risky experience

~ Based on 40 App Store ratings for Ultimaker.

Is Ultimaker Legit?

Ultimaker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ultimaker is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works

App works for what I want

Surprised when I saw I could reprint or duplicate.

Frequently will not connect

This app is great when it works. The problem is it only works about 20% of the time. It will search and search for the printer that it was just connected to moments without finding it. To make things worse, you can’t go into setting while it is searching to disconnect the printer and reconnect. It just locks up and never connects. Sometimes it will connect later on but it is fairly random. I have had success deleting the app and reinstalling, but it eventually looses the connection. This is a widely know issue and no one has fixed it.
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Won’t allow different brand printers like desktop version

I have used the ultimaker cura on my desktop and enjoy using it. I got excited when I saw the ability to use the app on my cell phone. When opening the app, it does not allow you to select any printer other than one of their brand that can be detected by net work. I have the FL son, super racer, which has all the parameters saved in the desktop but sadly, the mobile app is nothing useful.
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It needs work

Me and my son can’t set up the app can the developer text me and how to set it up

Dead app?

Does ultimaker even read the reviews? Also can’t connect.

It’s just bad

Like I have not seen a worse app in my life

Not up to Ultimaker’s normal standard

There are too many things wrong with this app to list I’m afraid. Horrible.

Rarely works...

Considering the exorbitant cost of Ultimaker 3D printers you would expect their app to function correctly. Even when on the same Wi-Fi network it rarely connects without problems.

Can’t see video camera.

I used to be able to see the video feed. Can’t see the video feed any more.

I wish I can print via the app...

Just a monitor.

Claims it’s not connected to WiFi when it is

It says it’s not connected to a WiFI network yet it still finds my printer and when I click it I even get an ETA to print completion and the file name of what is printing but an infinite loading sign and no video feed? The printer has the latest firmware on it and I’m using the latest version of the app and both are connected to the right access point.
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Can’t connect

Can never get the app to connect when not on the network.

Must be on same network

Don’t really see the point of this if you have to be on the same WiFi network you cant check on a print remotely.

Needs Alot of work.

This is the most useful program for cura.... Only if you are on the same EXACT network as the printer, if you are on a wifi router what connects to a switch, and your printer isnt directly plugged into the router, it will not detect. With "Cura Cloud" out I would expect to have the ability to see and control my printer from away, not the case for the Cura Connect app.
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Awesome

If it worked, never connects...ever

Wouldn’t you know it, soon as I write the review thing starts working. Up to 3 stars

Cant add printer

Not much use if you havd not got a printer that cannot or doesnt have internet

won’t add printer

even though i am on the same network as the printer, and can see that i am, it won’t add it. i have also tried putting in the printers ip address, as shown on the desktop print manager, won’t add that way either. have tried multiple times.

Needs improvement

The interface and functionality are fine, but where I need it the most it doesn't work. There are two problems with finding a printer. The first is it only allows IPs, not a DNS name. Ok, I can get past that. The second is that it if the devise is not on the original network where the printer was installed it refuses to connect. Here is the major problem. When I am away from the office and connect with VPN, my network is different but I still have access to the IP. The app won't connect in this case. Please remove he network check or add a bypass so the app connects over a different network.
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