Melbourne can't use it
Melbourne can't use
开始收包装费
收包装费很不合理，而且无论买什么都要收2刀
增加一些受歡迎的保健品
紐西蘭的Thompson’s提子精華以及維他命豆，非常受歡迎
.
I cant even change the language its all in chinese
必须限制情趣商品的忽然跳出来
为什么我搜素瓜子 蔬菜信息 最后还有情趣商品跳出来 ？！ 这不是色情网站！！！
No refund for missed items
As title said
价廉物美
价优物鲜百姓接受
很烂别用
亚洲罐装零食之类的想邮寄可以买，任何生鲜，生活用品都别去这里买，去你家楼下超市，非常恶心，违反澳洲消费者保护法，收到烂的不退你钱，就是坑你中国人的，价格并没有多实惠。
关于建议
今日优选既然有建议一栏不能形同虚设，我提过好几年建议让你们进点上海杏花楼玫瑰豆沙至今没见，你到是进二箱来试试如果没市场我全拿下，谢谢🙏
垃圾公司
我真是想打的是负100个星；第二次order，货物收到的时候，根本就没有封箱，导致里面的一瓶醋完全碎掉，我们搬运时，整个箱子都塌掉，醋瓶子玻璃掉了一地，还把手指划破；联系客服要求退款，并且加以赔偿，没有任何的联系和致歉，就是说不好意思啊，这是你的1.99刀醋钱；要的是你那个醋钱嘛，你们的态度和服务根本就是垃圾公司，作为一家电商，最基本的打包和运输都做不好，好意思继续做下去啊；也就是在澳洲没什么竞争力才做的下去吧；不能做就不要做；垃圾；以后再也不会第二次使用这个app了
Terrible Experience
I made two purchases on this platform, and both experiences were terrible. The delivery service is extremely poor and they don't even bother to call for notification. The first time, they claimed they couldn't deliver to the front desk. The second time, they didn't call at all, causing my family to receive the food 8 hours late, resulting in the cold items spoiling. When I contacted customer service, they did nothing to resolve the issue and instead defended the delivery driver. I will never use this platform again.
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Missing items
The prices may look cheap on the app but there’s a high chance that there could be multiple missing items in your delivery. So be very cautious and make sure that you count your order every time because it’s very possible that some items could be missing.
My father placed an order with them the first time and got four missing items with a total of over twenty items.
Because of the large amount of items ordered and his a senior, he wasn’t able to contact their customer support within 24 hours of delivery. And they used this as an excuse to refuse refund for the missing items.
Not happy with the service.
My father placed an order with them the first time and got four missing items with a total of over twenty items.
Because of the large amount of items ordered and his a senior, he wasn’t able to contact their customer support within 24 hours of delivery. And they used this as an excuse to refuse refund for the missing items.
Not happy with the service.
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No English Language Option
Umall Australia? But why is there no English option
Cannot log in
Cannot log in after placing my order, and I suppose to have an order delivered today, now is almost midnight and I don’t know what to do.
可疑
软件用户协议全是中文就算了，不知道从哪请了个天才把国内的用户协议模版关键字替换放上来用。在澳洲的“人民法院”可真行啊。
EULA是有法律效力的文件，不清不楚地点同意要出大问题
EULA是有法律效力的文件，不清不楚地点同意要出大问题
闪退！！！！很吓人的好吗？
如题，好几次了
Can't modify order
Can not add product to the existing order or refund after placing the wrong item, the agent also does not help, very inconvenient and not smart…
經常買到快爛的菜，umall 快倒閉了嗎？
經常買到快爛的菜，umall 快倒閉了嗎？
服务太差
你们模仿京东和美团 拜托服务也要跟的上好吗！有些重的东西像水和大米这种就扔在楼下，连电梯都不放。本来你们这个app就是方便老人家和手无缚鸡的女人，结果现在一个身强体壮的送货小哥就这么不要脸的把10斤大米往门口一放就不管了。辛亏我在家，我母亲一个人在家要如何扛上去？打电话过去质问，得到的都是各种找借口，没有好的态度！打着口号说是你们今日优选的规矩！有什么可自豪的？Coles每次点了一两箱水都是送到楼上的。这么多年服务一点改进都没有！
This app saved me so much money
Lots of good deals, cheap veggies and Asian groceries
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