UmeMobile
No printer functions visible anywhere terrible frustrating app
No notification
New update has stopped all Notifications/Alerts
Love the people, App keeps getting me stuck
Mine is stuck on the screen that wants me to get a code (again) but the button can’t be clicked. “I would” put money in, and check my balance though this app, but it won’t let me. It’s not the first time, it has left me unable to use it. I was locked out also when the app updated to a entirely new app. There’s nothing left to do here I need to call in for human help.
Every time I go to use this app I can’t because it needs an update.
Every time I go to use this app I can’t because it needs an update.
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Hidden fees
Signed up with ume because I was sick of hidden fees with Wells Fargo. I told them this. They said no hidden fees beyond initial setup. When I check my account 2 months later they’ve been charging me 5 per month to send my statements in the mail which I never asked for. Very sketchy, and dishonest. Just another greedy bank don’t let them fool you.
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Love the app!
I absolutely love how easy it is to complete transactions, especially because I’m about 45 mins away from the physical bank. Saves me a lot of time and gas $$. I once moved to Missouri for work & still kept this bank, after trying others and wasn’t happy. The only thing I miss is opening the app & having Emu (alpaca) ask me how he can help? Lol
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The new features
The new features make it so much more easier to do things online. Like transferring money to other accounts, and other things you cannot easily do when not near a branch and
Love the people, App keeps getting me stuck
Mine is stuck on the screen that wants me to get a code (again) but the button can’t be clicked.
“I would” put money in, and check my balance though this app, but it won’t let me. It’s not the first time, it has left me unable to use it.
I was locked out also when the app updated to a entirely new app.
There’s nothing left to do here I need to call in for human help.
“I would” put money in, and check my balance though this app, but it won’t let me. It’s not the first time, it has left me unable to use it.
I was locked out also when the app updated to a entirely new app.
There’s nothing left to do here I need to call in for human help.
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New app is HORRIBLE
Love the bank and their reps but their new app is so bad. Having to get a code every time I log in is so frustrating and time consuming.
Headache
Had to re-link all external bank accounts. Why would I have to when I had all bank accounts previously linked on the old app. Terrible and confusing UI.
Garbage
Whoever designed this new app should be fired. This app is so bad it makes me want to change banking institutions. Why ditch a great app with convenient features to just dumb it down? You cost your customers time by having to open a computer or go in to the branch. Having to authenticate with a code is cumbersome and the application is filled with bugs. Enough to make me change banks
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Family.!
UME hospitality is amazing.
New app
The new app is horrible. I have to enter a verification code. Every time I open the app. The Zele sending option is horrible. Doesn’t show my pending transactions search as my direct deposit a few days before they clear in my account overall just really hard to use and inconvenient.
Love it!
I love the new design and layout of the new app. Especially the customizable dashboard and the different tabs. It just flows a lot better than the last one. I had trouble remembering my password and was able to get in contact with someone who helped me log in fast and easy! There do seem to be a few bugs from time to time so hopefully those will get sorted out.
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