Pathetic App & Support team as well !!
Slow app , doesn’t provide live tracking , lags are very high and when you order a regular order , they accept it as pool order !! Good for those have lot of time and not for the person those are loking for fast deliveries (time is money) lazy people lazy app !! Same day deliveries they offer not time bound delivers !! UBER, RAPIDO , and other competition are far better 5-10% higher but reliable !! You can confirmed the approx time of delivery which is not possible with this app !!
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Worst porter app
Extremely disappointed with Porter’s service.
I booked a delivery from Gurgaon to Noida at around 12 PM, expecting a same-day delivery. However, the parcel only reached Noida around 8 PM, causing an unnecessary delay of almost 8 hours.
The delivery experience was even worse because the driver repeatedly asked for extra money beyond the agreed charges. On top of that, instead of delivering the package to the specified address, he asked me to travel nearly 10 km to collect it myself.
Communication was terrible. I tried calling the driver around 50 times, but he either cut my calls or did not respond. The customer support team was equally disappointing and provided no effective assistance throughout the issue.
Due to this delay and lack of support, I was unable to submit important documents to my bank on time, which resulted in a financial loss of approximately ₹5,000.
This was one of the worst delivery experiences I have had. I would not recommend Porter to anyone unless they significantly improve their driver accountability, customer support, and delivery reliability.
I booked a delivery from Gurgaon to Noida at around 12 PM, expecting a same-day delivery. However, the parcel only reached Noida around 8 PM, causing an unnecessary delay of almost 8 hours.
The delivery experience was even worse because the driver repeatedly asked for extra money beyond the agreed charges. On top of that, instead of delivering the package to the specified address, he asked me to travel nearly 10 km to collect it myself.
Communication was terrible. I tried calling the driver around 50 times, but he either cut my calls or did not respond. The customer support team was equally disappointing and provided no effective assistance throughout the issue.
Due to this delay and lack of support, I was unable to submit important documents to my bank on time, which resulted in a financial loss of approximately ₹5,000.
This was one of the worst delivery experiences I have had. I would not recommend Porter to anyone unless they significantly improve their driver accountability, customer support, and delivery reliability.
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Wrost Application
This was my first time using this app, and it turned out to be the worst courier delivery app I’ve ever used. For a 35-minute distance, almost all other delivery apps complete the delivery within 35 minutes, but this app took more than 3 hours.
The courier location was not updating at all. The delivery person kept calling and saying “I’ll reach in 5 minutes”, repeating the same thing every 10 minutes, which was very frustrating.
Extremely poor service and a disappointing experience. I do not recommend this app at all.
The courier location was not updating at all. The delivery person kept calling and saying “I’ll reach in 5 minutes”, repeating the same thing every 10 minutes, which was very frustrating.
Extremely poor service and a disappointing experience. I do not recommend this app at all.
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Issue in Tracking
I’ve been facing consistent issue, particularly with the map feature. During the pickup & drop, the riders location doesn’t update properly, which makes it difficult to track the order. On top of it there’s no proper in app chat support to raise these issues in real time. I really hope Uncle Delivery improves their tracking accuracy & adds reliable customer support options to make service smoother.
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Charged me double. Please think twice before downloading this app
I paid online, but the driver asked me to pay again because the company hadn’t paid him, so I had no option but to pay. When I contacted customer care, they said I didn’t have to pay and that if I did, the company wouldn’t be liable. Then they abruptly ended the chat. This is the first time I’m writing a review for any app. I’ve never seen such a pathetic app or such horrible customer service. Please think twice before downloading this app.
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