un User Reviews

Customer Experience

Positive experience33.6% of reviews
Neutral5.8% of reviews
Negative experience60.6% of reviews

~ Based on 137 written reviews from the US App Store.

What users say

Is un Safe?

un:hurd: Music Marketing appears mostly safe based on user ratings. AppsHunter Safety Score for un is 80/100.

This assessment is based on 395 user ratings, with an App Store average of 4/5.

Safety Analysis

73.2% of ratings point to a safe experience
5.1% of ratings suggest some concerns
21.8% of ratings point to a risky experience

~ Based on 395 App Store ratings for un.

Is un Legit?

un:hurd: Music Marketing appears to be a legitimate app. AppsHunter Legitimacy Score for un is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Extremely disappointing

You have to pay a subscription to even look at what the app has to offer. Then once inside, everything else is extra as well. You can pitch to a poor variety of playlists, some that are 24+ hours long already with 200ish followers and others full of AI garbage and presumably bots to make up the followers. Even so, you’d be lucky if you got accepted to one but they’ll happily still charge you for the opportunity. The app offers other ways to get your music heard but nothing is guaranteed and some features cost £400+. The app itself feels very clunky and cheap. Everything leads you to another paywall and you instantly feel like you’ve been scammed. Any of the free information they offer is just “upload a TikTok” or “post on Instagram”. Very disappointing
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Response from developer

Hey Reedii, thanks for the feedback and I'm, sorry you've not had a good experience on the platform. We do our best to make the platform as relevant and powerful as possible for independent artists, and that's clearly not been the experience you have had. In terms of playlist pitching, it would be against the terms of the streaming platforms to guarantee placements, and we have to adhere to those guidelines. We manage our curator network such that we incentivise useful and valuable feedback for all submissions, so artists should always get some value from their pitch, even if it's not a placement. We offer a 7 day free trial, and so there's a way to explore the platforms features without paying anything and we're considering extending this to 14 days. The £400+ feature? I'm unsure as to what this might be apart from if you launch an ad and want to spend that sort of budget - can you help me out on that one? In terms of the app feeling clunky and cheap, watch this space. We've spent the last 6 months working on a refreshed product with a deeper and new feature set, and we will be launching this at the end of the month (August 2026). I'd love to give you a first look at the new platform for feedback. Would you be open to this? I'm on alex@unhurd.com if you could email me, we can take it from there and try to turn this experience around. Cheers, Alex

FALSE ADVERTISEMENT

DOES NOT WORK!! IS NOT FREE TO USE LIKE ADVERTISED!!!!

This app fell off and became a scam

This app used to be helpful and did not force you to pay to be on it. Haven’t been on in a while, it makes me log in and forces me to do a subscription plan. The benefits aren’t worth it the price. I wonder if they changed ownership but it’s definitely a shell of what they used to be.

It sucks

Don’t use I had 3 of my artist accounts that I’ve had for years get permanently deleted because I wouldn’t pay the subscription use DistroKid it’s cheaper and better

needs work

this app markets itself as completely free, but as soon as you make an account it demands payment and does not even let you look at the app it even delete your account, only pay or log-out.

It’s a scam

I cancelled my subscription but it took money from my account anyway! And when i reached out to resolve it they gave me the runaround

un:Hurd

This shi don’t even work I can’t even access my account and every time it js send me to the log in and sign up what tf is shi bro 😭.”

Robbed

Took my money and it’s suppose to a be a free trail and then tell me they cant create my account

🚩🚩🚩🚩🚩

Waste of money, don’t bother

I have submitted multiple songs and they have all been rejected to various playlists, with curators given the most picky and annoying reasons. The acceptance rates for the playlists are virtually nonexistent and you’d spend your money more wiser actually paying for promotion yourself through ads or whatever. Don’t even waste your time or money.
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Response from developer

Hey QueenAqua, Thanks for the review. Our curators are all genuine music fans and that's why we have the best playlists in the business, because when you do land on the playlists, they gave genuine fans listening. That can make it harder to land on the playlists, but I'd encourage you to keep going! With regards to other tools, we do have an ads service in the platform which can be really powerful and other tools which should benefit your planning. Feel free to pop me an email and I'd be happy to give you a walkthrough of the platform if that's useful? I'm on alex@unhurd.com Cheers, Alex

Was great Now terrible

Before whatever update they did I was able to log in for free. Now I have to pay to even get past the log in screen. I was perfectly fine with paying a little more for playlisting without a subscription. But that’s a thing of the past you can only use the app if you’re willing to spend 18 dollars a month. I don’t know if the ceo of this app changed or just got greedy. Really sucks that it went from an app to help independent artists, to just another subscription based greed machine. Didn’t want to pay for the subscription but what’s done is done and I’ll be looking for another app. (Hopefully with less ai)
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Scam

They just give feedback better off pitching to Spotify trough Spotify for artist or advertising for that money spent

Broken

Won’t let me input genres or pick songs to promote. Fails to load widgets. Error messages galore.

Not worth it

Selected my genres and moved on to the playlist pitch part, selected a few playlists it gave me BASED OFF OF GENRE. Got a review back that the song didn’t fit the playlist and no critique whatsoever back. Just that they didn’t like it… I pitched to two playlists and it cost close to $20. The feedback I got from both was no more than 3 sentences. Scam asf
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Scam scam

You will waste you’re u will get only feedback review and if u do end on the list it’s a bot list . I’m be real to u this app sucks n it will just give u feedbacks for money scam

Best for music pitching

Even though I haven’t started seeing the outcome, the fact that you’re so reliable and fast with response says a lot. I look forward to pitching my songs to over 100 playlists

Response from developer

Thanks brother!

Giving it a shot

So My team been very lackey lately and decided to take control of my project to release on the holiday and seeing my distribution offer to check out unhurd which I came across some years ago, so I think their app gotten better thru out the years, if the playlist pitching and the marketing goes well I’ll come back and tell how it went
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Response from developer

Thanks Savage Squad, we've definitely been busy over the past few years working on our platform! If you have any questions, just ping me on email and we can support you further. I'm on alex@unhurd.com. Cheers, Alex

Good App

Got me a lot more streams with feedback on good and bad in my music

Poor promotion company

Such a rip off, the app doesn’t work but yet they still take your money. You’re not even guaranteed to get your music on playlists so you’re potentially paying for nothing.
Don’t waste your time and money with this app

dumb

I submitted several pitches for different songs, one of them cost me 50 dollars, the other one cost me 20.
I got email confirmation and was charged for all of them.
They never pitched my songs, I looked through the app and none of my songs were up. One star is generous.
I want my money back.
Plus a 30 dollar service fee for not pitching my music but saying you did.
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Response from developer

Hey Yesitsme, Thanks for your review and I'm sorry you didn't seem to receive the service that you should have here. When artists pitch, the song is sent directly to the curator automatically, following which the curator reviews your track or places it on their playlist. If they don't respond to you within a set time period, you do receive a full refund. I'd like to dive into this for you, could you send me an email and we can turn this 1* experience around? I'm on alex@unhurd.com. Cheers, Alex

Playlist pitch stuck on pending for weeks.

Never responded to my pitch that I put out for a playlist. It has been pending for two weeks and still never got any response. They took my money immediately though. Would not suggest this app at all.