Unicaja | Banca Online User Reviews

Top reviews

Fantastic

Great app

Exelente

Muy fácil de usar

Much better now

There were some updates to the app in the last 3/4 months that have made it much easier to use. It is slick and intuitive. Plus you don’t need the coordinates card anymore! 👏🏽

Developers have a lot to learn

Very average application with eternal lags, unnecessary and outdated security features, not intuitive at all

Response from developer

Hello, we are sorry that Digital Banking is not meeting your expectations. We would love for you to share with us how we can improve it. We will take your suggestions into account. Best regards

Unicaja

Gran accesibilidad y confianza!!

Response from developer

Muchas gracias por tu valoración y por tu comentario, Miki. Nos alegra que nuestra aplicación te sea de utilidad. ¡Saludos!

Gladys

Transferencias

Response from developer

¡Muchas gracias! Tu valoración es muy importante para nosotros. Un saludo

First class all the way

No hesitation in recommending this service

Fantastic

Great app

Bank app

I find The Unicaja app very easy to use.

Fantástico

Excelente servicio gracias

Great service

Thank you

Response from developer

Thank you so much! Your opinion is very important to us. Best regards!

Change language

Despite trying for days to try to change the language on the app to English, we have not been successful so are struggling to use the app. Not able to negotiate around the app without this until we manage to learn Spanish

Excelente

Muy fácil de utilizar

Change language

My app is in Spanish, I cannot find how to change it to English.
On the app page the description says 3 languages but even on this it will not change the idiom to English

Cool

Awesome

Exelente

Muy fácil de usar

Imposible conectarse a la app

Generalmente hay problemas de conectividad y no se puede consultar la cuenta para ver los saldos y balance

Response from developer

Buenos días. Lamentamos los inconvenientes que has tenido para entrar a la App. Te recomendamos verificar que tienes la última versión disponible y que tienes activadas las actualizaciones automáticas. Además, asegúrate de tener una conexión a internet estable. Si después de actualizar sigues sin poder acceder, escríbenos a bancadigitalapp@unicaja.es con todos los detalles y te ayudamos a resolverlo. ¡Gracias!

App not working

App went down offline over the weekend and again this afternoon. Hurry up and fix the bugs

Pésimo banco y banca digital

Problemas todo el tiempo al realizar gestiones. Es una pesadilla cambiar contraseña o resolver cualquier problema online o por teléfono. La fusión con liberbank un completo desastre. No le deseo ni a mi peor enemigo ser cliente del banco. Evitarlo

Awful awful app update

This app is beyond belief. The updates are of no value whatsoever. The app doesn’t display the balance after each transaction. Instead it displays only the amount left in the account following the last movement. This makes it impossible to go back and see what the balance was at the start of the month for example. Useless!!!!
Please revert back to the previous version!!!!!!
There was nothing wrong with it. Stop wasting money with developers who don’t understand the basics of what people look for in an online service.
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