Unified Dashboard by UCXM
Unified insights in one place
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Free
About
Unified Dashboard is a multi-tenant CXM dashboard for operations teams. View live KPIs, track campaign performance, review conversation and call log activity, and switch between clients without leaving the app. The experience is built for fast daily monitoring, localized in English and Spanish, and optimized for secure sign in with biometrics where available.
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What's New in Unified Dashboard by UCXM
26.08.24
September 1, 2026
This release adds date, contact list, and disposition filters synchronized across Analytics and Listings, shareable conversation links with automatic workspace and client selection, improved iOS performance, and richer conversation details for effective and non-effective contacts, including audio playback, AI summaries, PDF sharing, conversation links, and clear green/orange status indicators.
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