Mais ou menos
Response from developer
Hi Évelyn, thanks for taking the time to provide your feedback. We are truly sorry you couldn't turn on your TV using our app. Please contact us at support@kanatom.com or via App Settings > Contact, specify your TV model, and we will assist you. Looking forward to your email! Best regards, Support Team
Victor
Response from developer
Hi Victor, thanks for taking the time to provide your feedback! We truly appreciate your 5-star rating. We’re really glad to hear that you’re enjoying the app. If you have any questions or suggestions, please feel free to contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Disappointed
Awful
Response from developer
Hi, thanks for taking the time to provide your feedback. We are truly sorry to hear that our app didn’t meet your expectations. Please contact us at support@kanatom.com or via App Settings > Contact and share more details about what went wrong. We will take a closer look and do our best to assist you. Looking forward to your email! Best regards, Support Team
Love it
Response from developer
Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying the app and that it’s convenient to use your phone as a TV remote. If you have any questions or suggestions, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Scammy
They’re still
Charging me I now have to fight and dispute every single one 😑 trashy
Works very well, but subscription is still going on?
Response from developer
Hi, thanks for taking the time to share your experience. We are truly sorry to hear about the confusion. Kindly note that we offer a 3-day free trial so you can explore the app’s features before committing, but a paid subscription is required for continued use. Please note that subscription details, including pricing and renewal terms, are shown before starting a free trial period. Please contact us at support@kanatom.com or via App Settings > Contact, and we will help you to cancel your subscription. Looking forward to your email! Best regards, Support Team
This app is a scam
Useful
Response from developer
Hi Mackenzie, thanks for taking the time to provide your feedback! We’re really glad to hear that the setup went smoothly for you. If you ever have any questions or suggestions, feel free to contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
$10/WEEK!
Estorno
Response from developer
Hi Katy, thanks for reaching out! We are truly sorry for the frustration this situation has caused. Please contact us at support@kanatom.com or via App Settings > Contact, and we will take a closer look at your case, investigate why the charge occurred, and assist you as soon as possible. Looking forward to your email! Best regards, Support Team
Doesn’t even work
$$$
Handy Remote Replacement
Response from developer
Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying using our product. It’s great to know the app makes controlling your TV more convenient. If you have any questions or suggestions, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Useless
Response from developer
Hi, thanks for taking the time to share your experience. We apologize for any inconvenience while trying to connect your TV. Please contact us at support@kanatom.com or via App Settings > Contact, specify your TV model, and we will take a closer look to help you connect. We also understand your concerns about pricing. However, a paid subscription allows us to continuously improve our service, maintain app performance, and introduce new features. Looking forward to your email! Best regards, Support Team
Honest review
Response from developer
Hi, thanks for taking the time to provide your feedback. You are right about how the app works. To get started, your TV needs to be turned on and connected to Wi-Fi. Unfortunately, this initial setup requires a physical remote to enable Wi-Fi. If possible, we recommend borrowing a compatible remote just once to complete the setup. After that, you can continue using the app. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Surely 5* reviews are fake
Response from developer
Hi, thanks for taking the time to provide your feedback. We understand your concerns about pricing. Please note that a paid subscription allows us to continuously improve our service, maintain app performance, and introduce new features to enhance your experience. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact. Best regards, Support Team
Enganação
Response from developer
Hi Gustavo, thanks for taking the time to provide your feedback. We understand your concerns. Please note that we offer a 3-day free trial so you can explore the app’s features, while a paid subscription is required for continued use. If you have any questions or need assistance, please contact us at support@kanatom.com or via App Settings > Contact, and we will be happy to help. Best regards, Support Team
