United Masters Needs to fix its streaming data issues
I’m extremely disappointed with UnitedMasters. My streaming numbers have not updated in 12 days — almost two weeks. I have submitted several support tickets, and nothing is being done to resolve the issue.
The issue with my numbers has been addressed, but my streaming data is still not updating, and I have yet to receive a proper explanation or resolution.
I’ve been patient and have repeatedly contacted support, but I should not have to keep submitting tickets just to get someone to investigate a serious issue involving my music and streaming data.
UnitedMasters needs to fix this immediately and make sure all of my streams are properly accounted for.
If this continues to be ignored, I will consider taking the matter further, including making my experience public on social media and exploring my legal options.
Artists deserve accurate data, transparency, and responsive customer support.
The issue with my numbers has been addressed, but my streaming data is still not updating, and I have yet to receive a proper explanation or resolution.
I’ve been patient and have repeatedly contacted support, but I should not have to keep submitting tickets just to get someone to investigate a serious issue involving my music and streaming data.
UnitedMasters needs to fix this immediately and make sure all of my streams are properly accounted for.
If this continues to be ignored, I will consider taking the matter further, including making my experience public on social media and exploring my legal options.
Artists deserve accurate data, transparency, and responsive customer support.
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LLD (@lucas.dimattia)
5/5 all across the board. I have been with many distributors and ‘UnitedMasters’ is by far the best in many ways. I would be happy to vouch for them any day!
DONT COUNT YOUR STREAMS
They took away my streams and no one has been able to tell me why. This is another app that doesn’t provide human support. Just all robot interactions and they have programmed answers to say the same thing no matter what you ask. Worst customer service. Steals ya streams so you make less money. Just completely trash. Wouldn’t recommend for new artist.
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Perfect for independent artists
Such a good music distribution app for independent artists and the payouts are good too. Its not extremely expensive like distrokid and other I highly recommend if you are and independent artist like me. Its easy to use even has guides if you get stuck and the support is absolutely amazing just send an email with your question and they respond rather quick and always help you fix any issues.
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