Great app
Love my UC, easy to use, always available. Great VOIP tool
Free
About
This business softphone solution allows users to stay connected and responsive from anywhere. It offers internal messaging, three-way calling, and call management features like forwarding and transfers. Access voicemail, call recordings, and faxes on the go.
✓Internal peer-to-peer and group messaging
✓Three-way calling and extension dialing
✓Call forwarding and follow-me rules
✓Call transfer functionality
✓Voicemail with transcription
✓Access to call recordings and faxes
✓Wi-Fi, 3G, or LTE calling
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What's New in Unity Connect SoftPhone
4.0.6
April 16, 2026
Bug fixes and stability improvements
User reviews
Developer apps
FAQ
What is Unity Connect SoftPhone?
Unity Connect SoftPhone is a mobile business softphone application that enables users to communicate and manage calls from any location. It offers features like internal messaging, call forwarding, and voicemail access.
Does Unity Connect SoftPhone require an account?
Yes, the Unity Connect SoftPhone mobile app requires an existing account with Unity Connected. Users may need to contact their administrator or account manager to enable new features.
Can I make calls over Wi-Fi with Unity Connect SoftPhone?
Yes, you can make calls over Wi-Fi, 3G, or LTE. The app is designed to allow disabling mobile data while roaming and using only Wi-Fi, which is beneficial for international travel.
How does Unity Connect SoftPhone handle voicemail?
Unity Connect SoftPhone provides on-the-go voicemail access directly within the mobile app. It also offers voicemail transcriptions for quicker review of messages.
Is Unity Connect SoftPhone available on all devices?
Unity Connect SoftPhone is supported on iPhone and iPad devices. It is recommended to use the most recent mobile operating system for optimal performance.
How often is Unity Connect SoftPhone updated?
The latest version of Unity Connect SoftPhone is 4.0.6, last updated on April 16, 2026. Updates are released to enable new features and ensure compatibility with the latest operating systems.
Are there any restrictions on using Unity Connect SoftPhone over mobile networks?
Some mobile network operators may prohibit or restrict the use of VoIP over their network, potentially imposing additional fees. By using Unity Connect SoftPhone over 3G/4G/LTE, you agree to abide by your cellular carrier's restrictions.
What are the key collaboration features of Unity Connect SoftPhone?
Key collaboration features include searching the company directory, internal peer-to-peer or group messaging (chat), and three-way calling. These features facilitate easy connection with coworkers.
