Universal Church Directory User Reviews

Top reviews

UCD update

The updated directory does not open since the update, so the app is no longer of any value. Written on 6/23/2026

Super buggy

The church directory app is in theory very good but it has a tendency to be buggy. Several times over the last two years it wouldn’t allow me to add parishioners photos. Also I’ve have had problems with the app logging members out of the app and having to either deleting the app and reinstalling or entering their unique ID to gain access. UCD customer service is super slow to respond and is under staffed. Good app overall but customer service is a problem currently.
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Crashes and changes addresses often

This app needs an update, has not been one in 2 years and a lot of technology has changed in that time

Nice . . . When It’s not Crashing

Works well, until I select the directory. Crashes every time. It is updated. I reinstalled it, which fixed the problem for a few us. Actual directories don’t do that.

Mark

We love the app being able to add new families to our directory is so helpful.

Love the new updates!

I love this app can help me learn the names of the people I go to church with. The new functions have been great also. Being able to send out notifications about church events and even prayer concerns are great new feature. Keep up the great work and thanks for providing this for our churches.

Outstanding Church App!

As an administrator for a Church, this app is fantastic! And the best part is it FREE! It’s not a PDF or a spreadsheet, etc. They actually gave us a free app.

Great Company to work with

Our church had a great experience! Photographers were nice and the pictures turned out great!
The directory was the best I had ever seen!

2024

Works great for me! I have a 12 Pro. Seems like issues have been resolved.

Could be a great app

I purchased this app for the fifty members of our church congregation. Before rolling the app out to members I quickly noticed a couple bugs . First the app wouldn’t allow me to me to place photos in the ( photo not available) blocks on both the Church Staff and Church pages . Secondly, on the Church page there are field character limits that cut off all church staffs last names. If those issues are fixed , this would be five star app.
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Not working

My app is currently not working. Hopefully this will be fixed soon. It’s a good app when it opens

Fix this app

It doesn’t work. Poor!

Every time you update it doesn’t work. Fix!!!

Latest update will not even open app.

Response from developer

Hello Gibby, we identified an issue with downloading images for larger directories. We addressed this issue in version 2.0.7. Can you update the app and see if it addresses your issues?

Was good. Not anymore.

It doesn’t work with my iPhone 11. Crashes immediately. And yes, I have tried deleting and reinstalling.

iPhone 11

App doesn’t work on iPhone 11 with latest upgrade😕

STBC

The Worst! The software will not load our directory. This is extremely frustrating.

Disappointed

Useless. You never know when it will work. Locks up.

Response from developer

Hello, we identified an issue with downloading images for larger directories. We addressed this issue in version 2.0.7. Can you update the app and see if it addresses your issues?

Updates are crash the app

My church members struggle to use the app each time updates are done on apple and android. I’m constantly frustrated when I want to look up numbers and addresses of members. The old version crashes and new app won’t install and locks up

Response from developer

Hello Wokerbee, we identified an issue with downloading images for larger directories. We addressed this issue in version 2.0.7. Can you update the app and see if it addresses your issues?