More accessibility barriers
Hello, completely blind user of the web version of UniversalClass since 2020. I have noticed many accessibility issues on the old platform one of them usually being ticket submissions for customer help or assistance. That was nonexistent did not even work spoke to one person when I first started to re-introduce an accessibility function then nobody after. Plus I have the latest version of the mobile application and I see that when updating the description says minor bug fixes performance enhancement can there be more of a description involving what was fixed with screen reader program voiceover that would help in accessibility feature/functions. Also I can open the mobile application cannot use it at all with voiceover screen reader program, which is a huge accessibility barrier that needs to be addressed and looked at severely. I am writing this review to see if some attention can be made aware to this and a solution can be reached. Understand that this is supposed to be the new platform.
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New app
I love it. It really motivated me to learn more…
Forced to use the app
Unfortunately, the website was updated to match this app. Problem is the new website is very buggy and will not save my progress on an exam. It often quits during the middle of the exam so I have to take it all over again. This app is the only way I can complete the exams. I much preferred the old layout of the website. It was much easier to navigate and didn’t have all these nonsense animations.
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Terrible App
There are so many gimmicky animations and stupid graphics before you can actually get to the class you’ve paid for. I timed it at almost 2 full minutes before I could actually use the app. You’re better off sticking with the web version.
Does not work
It only allows me to have access to the app for less than 5mins, then it kicks me off. Really annoying!
