BEWARE This looks like Scam
This app is not officially tied to the Universe.com / Ticketmaster service, and the app company has suspicious misspelling in their names.
This looks like an app designed to scrape user logins and password from Universe.com users.
This looks like an app designed to scrape user logins and password from Universe.com users.
Worst
The app is terrible and complicated for no reason. I wish they would make it so you can really click an event see the number of tickets and names like Eventbrite. Also it always glitches, like rn I can’t see when I’ve sold tickets. I have to login online. It’s making me want to go back to Eventbrite.
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Works great
Happy with the functionality and performance for managing my events.
Continues to impress
I’ve been using this app for a few years now. Works well for all my events.
Does the jerb
This app’s solid. It’s for event staff, not ticket buyers.
Quick & Efficient
Quick, efficient & easy to use! I’ve quickly downloaded the app onsite, been added to the organizers “team” & jumped into line scanning tickets. Super easy and intuitive
Easy to use
Gets ticket holders in the door quickly, both for on-site ticket selling and scanning.
Brickfest
I can’t believe brickfest still links guests to download this app to complete check-in! The UNIVERSE App is for the employees, not guests.
Response from developer
Sorry to hear about your experience, DL West. You're right, the BoxOffice app is meant to be used by event organizers, not ticket holders. We will reach out to this event host to inform them of their mistake.
App for organizer, not guest
After buying a ticket through the website, I was prompted to download the app. I assumed it would be for easier access to my tickets, search for events, but instead it was simply for the use of event organizers. There should be either a different app for the ticket holders or a different interface all together.
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Website needs updating to clarify
Rating is not technically for the app just for attention to issue.
The link on brick fest website takes you to this app but it is meant for organizers not ticket holders I’m assuming.
The brick fest site also gives directions to download the app to show your ticket. I’m sure y’all just need to change that to say the account online but it is confusing to customers.
The app itself may work well for what it’s intended for but needs to be removed from the customer page. Thanks
The link on brick fest website takes you to this app but it is meant for organizers not ticket holders I’m assuming.
The brick fest site also gives directions to download the app to show your ticket. I’m sure y’all just need to change that to say the account online but it is confusing to customers.
The app itself may work well for what it’s intended for but needs to be removed from the customer page. Thanks
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Worst app ever
I downloaded this app because Brickfest uses it. It has been nothing but an irritation. I forgot my password and it was quite the ordeal to get it reset. When I finally get logged back in to the app, I can’t see my tickets. Apparently, I’m now logged in as an event organizer 🤷♀️ I just gave up and printed paper tickets.
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Update will not open
After updating, app will not open. Previous app worked great.
Latest Update Crashes
I’m sure you’ve heard this from a million people but the latest update means that you app crashes immediately when you try opening it.
Normally this app works great.
When can we expect it to be sorted?
Normally this app works great.
When can we expect it to be sorted?
Crashing
I haven’t been able to open the app since the newest update. It crashes immediately
Ticket scanning
Fab app works really well and reasonable ticket fees as well
Good app!
Would recommend to friends
Invalid app
Scanned the code on the ticket I just bought, app says 'invalid ticket.' Also, won't let me download ticket to Apple Wallet. Guess I get to haul out my printer. Thanks a lot.
This app is awesome!
Works great at the door for checking in and selling tickets.
A lifesaver
If you're running an event, this is an essential app. Super quick to connect with my Universe account, then manage my guests as they arrive at the door! Join Team works well for my other staff too.
Works great!
Helped me get everyone into my event quickly and easily!
