Untold User Reviews

Untold
Untold
Extasy App SRL

Customer Experience

Positive experience55.9% of reviews
Neutral5.9% of reviews
Negative experience38.2% of reviews

~ Based on 34 written reviews from the US App Store.

Is Untold Safe?

Untold appears safe based on user ratings. AppsHunter Safety Score for Untold is 91/100.

This assessment is based on 168 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
3.0% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 168 App Store ratings for Untold.

Is Untold Legit?

Untold appears to be a legitimate app. AppsHunter Legitimacy Score for Untold is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Extremely difficult to top up

We were five persons with VIP bracelets. We had to change two wristbands like we have been asked, and for the others we have been able to top up once, and then impossible.
Organisation couldn’t help. Thankfully some bars were accepting credit card.
However we could have spent way more money if we could pay by card everywhere.
We are here to enjoy the festival and relax, not having informaticien studies.
The festival was amazing except on this.
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Super

Impeccable

The best

Best festival in the world. Amazing App, Updates in real time.

Words cannot describe the feeling of Untold!

Wonderful ❤️❤️❤️

Top up using the app and then I had to wait in a 30 minute queue to do the online top up activation

I had an unpleasant experience using this app during the Untold Festival. After topping up my wristband through the app, I was surprised to find out that I still had to wait in a 30-minute queue just to activate the online top-up. This completely defeats the purpose of having an app-based top-up system. The process was inefficient, confusing, and left many people frustrated. Please fix this system for future events, an online top-up should be seamless and not require in-person confirmation.
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The error after the update

Hi guys. Please fix the app, after the update there is a trouble with lang file “ru.json”. the app is not working for me right now

App needs work

Not user friendly or well thought out

Slab

Încerc să fac Check in si nu reușesc deloc la fel și cu adresa de e-mail nu pot face confirmare.
Am cumpărat un bilet pentru 2025 și este afișat ca mi-a transferat altă persoană biletul și mai departe…scrie în carte 😂
Poate se fac Updates curând 🤞🏼

Outstanding!!!

I won’t forget this experience!!! Absolutely amazing!!! Thank you to all the team who contributed to make this festival happen 🤩😎🥳

A place of love

Poartă spre vibrația muzicii, al basului piciorelor învârtit, amintirile împărtășite din dor, cu oamenii dăruitori, frumoasă poveste nespusă așteptat, prin dansat de echitat!

error

nu pot să îmi fac cont, ajung până la data nașterii și nu mă lasă să trec mai departe.

The app does not work

During busy times the app does not load any information regarding the concert and availability .

It’s nice

Taking a star off for the useless icons on the map not telling you what it is. A lot of them just say the category, not giving any details. For example: almost all the food vendors are just called “food”. Doesn’t give you any clue as to what kind of food there is.

Very much improved!

Looks very good

I like the change

More easy now to go trough all settings and futures. Well done . Thanks

Useless

It is useless

Untold App

It gets a little slow but so far no problems. Great information and thanks for representing my hometown, Cluj Napoca. I reside in USA now.

Logging out

The app logged me out from app. Have no idea why?

Account blocked

Hi me and my friends just purchased our tickets, entered the details via the app to check in and in end the account was blocked. How can we unblock our account?

Super App, übersichtliche Infos

sehr gute App, schön übersichtlich und gut strukturiert. die funktion sich seine lieblingsakts als plan zusammenzustellen ist sehr cool 👍 gibt nix zu meckern...