Glitch
Response from developer
Hi Hailey, We’re really sorry to hear that you experienced glitches on UoSwap. That’s definitely not the experience we want for our users. Could you please email us at studentservice@uoswap.ca and let us know what device you’re using and what actions caused the issue? We’d love to investigate and fix this as quickly as possible. Thank you for your feedback. It truly helps us improve the app for everyone. The Uoswap Team
L’app crash toujours
Response from developer
Bonjour shmalalamomo ! Merci pour votre retour. Les bugs ont été corrigés dans la nouvelle version sortie le 28 janvier 2025. Veuillez mettre à jour l’app pour une expérience fluide. — L’équipe de Uoswap
Removing sold items
Response from developer
Dear Karine.V, We truly appreciate your feedback and the opportunity it gives us to improve Uoswap. We understand that you've encountered some challenges with the app, and we are committed to resolving these issues. To remove a book that you've sold, please follow these steps: Open the Uoswap app and go to your 'Profile'. Swipe left on the listing you wish to remove. Confirm your action in the pop-up by selecting 'YES' if you've sold the book, which will also update your sales count, or 'NO' to delete the listing without updating the count. We appreciate your patience and understanding as we work on enhancing the app's quality. Our development team is diligently addressing the issues to improve message clarity and app stability. These areas are critical to our next update, and we aim to provide a seamless and efficient app experience for our community. For any immediate concerns or additional assistance, please don't hesitate to contact us at studentservice@uoswap.ca. Your experience and satisfaction are our top priorities, and we strive to make Uoswap a valuable tool for students like you. Thank you for being an active member of the Uoswap community and helping us in our mission to make educational resources more accessible and affordable. Warm regards, The Uoswap Team
Riddled with bugs
Response from developer
Dear TelferStudent, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with the Uoswap app. We are committed to improving the app experience for all users and are currently working on a significant update to resolve these issues. In the meantime, for any immediate assistance, please contact us at studentservice@uoswap.ca. Your patience and understanding as we work towards enhancing Uoswap are greatly appreciated. Best regards, The Uoswap Team
Application très pratique
Je vous le conseille fortement
