Upgrado User Reviews

Customer Experience

Positive experience30.3% of reviews
Neutral3.0% of reviews
Negative experience66.7% of reviews

~ Based on 33 written reviews from the US App Store.

Is Upgrado Safe?

Not enough ratings yet to assess Upgrado.

Is Upgrado Legit?

Upgrado appears to be a legitimate app. AppsHunter Legitimacy Score for Upgrado is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Neither use nor ornament

Simply doesn’t work

Funktioniert

Die App ist unkompliziert und funktioniert. Update meines Suito war in 5 Minuten erledigt. Zwift und Co vor dem Start beenden, damit Bluetooth für Upgrado frei ist, sonst kann sich die App nicht mit dem Smarttrainer koppeln. Da könnte elite noch einen Hinweis reinprogrammieren

Works

The Update was simple and fast. I don’t need more, thanks

Stürzt beim Öffnen sofort ab

Nicht nutzbar

Used to upgrade software

Absolutely no issues. Connected and updated automatically with no problems.

wouldn’t connect

the app wouldn’t connect to my elite sterzo

Impossible

Ne fonctionne pas impossible de s’identifier ! Vraiment pas à la hauteur cette application et impossible de mettre le Direto x à jour pour le Zwift Cog 2.
Je pars donc chez Wahoo beaucoup plus simple et service client beaucoup plus réactif

Can't register to dire to upgrade firmware to use square frame

Bought a square frame, but I can’t pair it with my direto trainer. The square says I have to update the trainer software. But your upgrado app doesn't work, I can't register or login to update direto firmware

Can’t log in

The app now won’t allow me to login, won’t allow me to reset my password & won’t allow me to contact them
Not happy
Pretty much useless

Nutzlos

Auch mit verbundenem Wifi wird ständig auf die Homepage verwiesen anstatt ein Firmware upgrade zu machen. Absoluter Müll

Fonctionne parfaitement

Mise à jour de mon Suito T en 3 min

Bug

Impossible de me connecter à mon compte. J ai le message suivant activation term date expired … l appli ne doit plus marcher avec la dernière version iOS

EEPROM firmware update doesn’t work

JSON file upload for EEPROM firmware update doesn’t work anymore. The button is invisible on the hometrainer screen

Worked fine. Easily did the upgrade

Had no difficulties successfully completing my upgrade. App is easy to use.

Connection issues

Couldn’t connect and I’m an IT expert. Is this just another scam to get my details?

Do not use if your trainer is connecting successfully

I should have read the other reviews and not bothered. I was able to connect to Zwift before the update attempt. The update has failed after dozens of attempts. Now my suito will connect to Zwift, but it says there’s no signal. All other Bluetooth devices have been turned off, I have unplugged and plugged in the power cord several times, and have cycled off/on my phone’s Bluetooth. My phone has a strong connection to WiFi and mobile data is turned on. Do not bother unless you are not planning to ride inside anytime soon, and can wait for 3-4 days until customer service can reach back out to you.
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Work good

Upgrade Directo XR. No issue.

Funktioniert nicht

Anmelden funktioniert, danach gar nichts mehr. Es sollte ein sterzo aktualisiert werden….

Worked for me!

Had no trouble, followed the instructions which are minimal, and it updated several components in the trainer successfully.

Completely useless

I really like my Suito trainer but this app is broken. My update was stuck at 18% for over 10 hours. Tried two more times with no luck. Please fix this Elite!