UpLuv User Reviews

Customer Experience

Positive experience40.9% of reviews
Neutral11.4% of reviews
Negative experience47.7% of reviews

~ Based on 44 written reviews from the US App Store.

What users say

Is UpLuv Safe?

UpLuv: Couples Games & Quiz appears safe based on user ratings. AppsHunter Safety Score for UpLuv is 92/100.

This assessment is based on 1,648 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
4.2% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 1,648 App Store ratings for UpLuv.

Is UpLuv Legit?

UpLuv: Couples Games & Quiz appears to be a legitimate app. AppsHunter Legitimacy Score for UpLuv is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad costumer service and app

This app has too many glitches and stops working properly for no reason. In my case, it stopped showing progress and activities with my partner. I tried logging out to fix it and ended up losing my account completely. Customer service is absolutely useless — they keep blaming your phone, notifications, or email instead of taking responsibility. They bounce you from one person to another, stop replying, and never fix the issue. I paid for a yearly membership and got zero real support. Very disappointing.
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Useless

Basically all the quizes are for premium users, only one quiz was able to do without paying. Not worth it

Response from developer

Hello! Thank you for your feedback! We’ve made UpLuv accessible to everyone, but many features are premium to reflect the expertise of our professionals. We offer a free trial so you can explore premium features before committing. We hope this helps, and if you have any questions or need support, we’re here for you at support@gismart.com!

Terrible app

If you log out it erases all the data and if you log back in you have to start from scratch. What kind of app doesn’t store the data ? It’s a basic requirement

Response from developer

Hi! We are sorry to hear that our app didn't meet your expectations. Please let us know how we can improve, and we'll make sure to consider your feedback for future releases.

Scam

This company and app is a scam. I never signed up and God knows how long they’ve been charging me $40 a month. And of course, when you called the phone number that is listed on the bank statement, it’s not working. Highly suggest running from this scam of an app.

Response from developer

Hi there! Please note that when you start a subscription with us (either Premium or a free trial), it will renew automatically until you cancel — we warn about this on the purchase screen. You can manage and cancel the subscriptions in your Apple ID account, or reach us at upluv-support@gismart.com so we send you the relevant instructions.

Can

Can I just use the app or no

Insightful

So far there are insightful questions. What I need in order to reflect

Response from developer

Hello, thank you for sharing your feedback with us. We are thrilled to hear you enjoyed our app!

It’s ok

My app is updating all my answers, but my wife’s phone is not updating my answers. The questions have got us talking, but it appears some work needs to be done there since only 1 of us is seeing what is going on. I have reach out to the support team but the response was really vague and not helpful.
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Response from developer

Hello! We're sorry to hear you are experiencing trouble! We noted your feedback and will ensure this issue does not happen in future updates. Stay tuned!

It’s ok

My app is updating all my answers, but my wife’s phone is not updating my answers. The questions have got us talking, but it appears some work needs to be done there since only 1 of us is seeing what is going on. I have reach out to the support team but the response was really vague and not helpful.
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👍🏾

Good app ……..thanks

Saved my relationship

This app really helps out with taking my time to think and understand my partner more. Brought us closer than ever.

Response from developer

Hello there. It's amazing to hear you liked UpLuv. We can't thank you enough for taking your time to share your feedback with us.

Positive for marriages

It gave us things to talk about and it is very interesting to see how our answer to question mirror one another. Very good app. My only add would be to add more question, sometimes 5 question challenges are not enough.

Response from developer

Hi! Thank you for your kind words, but could you please let us know what we should improve to deserve 5 stars? :) We'd appreciate any ideas!

Be careful it says free, but they try to charge you at first

It says that you have a free three day trial but then they try to charge me almost $11

Positive for marriages

It gave us things to talk about and it is very interesting to see how our answer to question mirror one another. Very good app.

Response from developer

Hi! Thank you for your kind words, but could you please let us know what we should improve to deserve 5 stars? :) We'd appreciate any ideas!

Upluv

Seems like this would help alot if f people but its way to exp naive!!

Okay yes

So far so good

Very fun app with my husband

This is a great app to try with your spouse

Response from developer

Hi, thank you so much for the positive feedback! It's great to hear that our hard works paying off! :)

Interesting app (good for the most part

So far this app has great potential because you may discover things about your partner you may have never even discussed before.

Response from developer

Hello there! We're thrilled to know that you love our app! We'll continue our hard work to ensure we keep delivering the best experience possible.

Good

I think it’s a good app and that it may help couples if they let it

Response from developer

Hello, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service!

Awesome

Lol

App asks single or couple question

And won’t let me go any further deleted and redownloaded did the same thing