Rigged!
Response from developer
Hi Aviv! UPoker takes pride on being a fair and trusted gaming platform, where the card-dealing algorithm or Random Number Generator (RNG) utilized in our game is certified by Gaming Laboratories International, and BMM Testlabs. The RNG algorithm determines the sequence in which cards are drawn from the deck, ensuring that the outcome is random. I hope this addresses your concern. If you have any further suggestions or questions, please feel free to contact us at care@upoker.net.
Excelente App!
Response from developer
Hi, João! Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Review
Response from developer
Hi, lboogie! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We are here for you anytime.
One of the best card sites
Response from developer
Hi, dellular! Thanks very much for you review of UPoker. I am glad you like our platform. It is something we have worked hard on and we are pleased our efforts resonated with you.
Smoooooth
Response from developer
Hi, cornbread_da_man! We are thrilled to have you as part of the UPoker family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!
My favorite APP
Response from developer
Hi, zszsdkkajidjfkfiehdbdbfkf! Thanks for taking the time to share your thoughts and feedback with us. We are grateful for your honest feedback and we are glad you feel we are on the right track!
Pop ups
Response from developer
Hi, LurkerXx! We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please reach out to us directly at care@upoker.net at your earliest convenience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Scam app
RNG rigged for action
Cash games are full of bots so good luck playing there.
The tourneys have super long rebuy periods so can get a little tedious with all the all ins all the time. You have to play high buy in games to see any real poker being played. But then you also have to beat the RNG.
Response from developer
Hi reallytslk! Your review is very concerning to us. We would appreciate it if you would contact our customer care team by emailing care@upoker.net to get in touch with a customer care representative about your experience. We will work with you to resolve any issues as quickly as possible.
優良的第三方軟件
Great algorithm
Response from developer
Hi, Robert! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We shall continue to strive to give the best gaming experience to our customers.
Awesome App with great user friendly interface!
Response from developer
Hi, Jay2019PH! Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain excellent standard of service to our customers.
Great app
Response from developer
Hi, allinorfoldpls! Thank you so much for taking the time to leave an excellent rating. We really appreciate you as a customer and helping to share the word about UPoker.
Play at your own risk
Response from developer
Hi, trvl808! Sorry to hear your experience was less than 5-stars. If you are open to discussing your experience further, please email us at care@upoker.net. We would love to make things right if you give us another chance. For your information, UPoker takes pride on being a fair and trusted gaming platform, where the card-dealing algorithm or Random Number Generator (RNG) utilized in our game is certified by Gaming Laboratories International, and BMM Testlabs. The RNG algorithm determines the sequence in which cards are drawn from the deck, ensuring that the outcome is random.
Log in
Response from developer
Hi Tama121! We would like the opportunity to investigate your feedback further. Please email to care@upoker.net with your contact details and relevant screenshots and our technical rep will be on standby to provide real-time assistance to solve this issue as soon as possible.
