great scheduling software
Love that I can see and schedule my athletes! Super easy to use after switching from another scheduling software
Horrible
Absolute garbage. Constant password issues and does not work with password managers. Can’t wait until businesses move to a different app.
Annoying
This app, and its website, crashes about 70% of the time that you try to use it. It is extremely frustrating as a customer. Due to its frequent crashes, it is more worth your time and effort to drive to the location of your class and book your lessons there. This situation is very disappointing, as when it does decide to stop crashing, it is easy to use and proficient in its tasks.
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Frustrated
This is the first time I have ever written a review but this app has to be the most difficult app ever for a customer to use. Every month it is a struggle (guessing every clickable area) to find the calender. It would be nice to add that to the home screen or the managed profile screen. User friendliness would be a plus.
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Unreliable and difficult to use
Frequent crashes. No way to set preferences or defaults. No way to remove a gym or training location even if you never want to use it again. I hate using it.
Least user friendly app ever created
The least user friendly app I have ever had to use
Wrong email
Put in wrong email address and can’t seem to change it to register.Sent message for help and never heard back.
Double books and crashes/hangs frequently
The app crashes regularly and, due to a badly timed crash, created duplicate profiles so that every time I book something, it double books, but for some reason I have no option to delete the duplicate profile on the app or cancel bookings without calling the business.
Quandary
It won’t let me set up an account.... not very new user friendly :-(
Worst running app on my phone
This app is terrible, crashes all the time. I can maybe schedule one thing before I have to shut it down and start over again. As a business owner, I’m spending most of my time dealing with issues regarding upper hand. Our last scheduling software was free and ran much better.
Wow
Lit
Funny and helpful
As a team manager, I love this app. Super convenient and easy to use. Love this app!! It helps keep our family organized and on top of oir crazy sports schedules
Must have!
If you are a team manager, use this app. If you’re a team parent, ask your manager to use it. If you’re a coach, get ALL YOUR TEAMS on it. I’m not an app user but I manage two teams and could absolutely not do it without Hand Sports.
Terrible
This app doesn’t work!! I set up an account and haven’t been able to log back in and get my son scheduled. This is the only way to schedule so needless to say he doesn’t get to go anymore.
Not worth the trouble
Very buggy. Continuously receive processing errors when attempting to add to my cart. Chat support is nonexistent. I'll try to work around using this app until I find they've dedicated some competent developers to the product.
lesson / training management
i have enjoyed using upper hand's software the past year and very excited they launched a true mobile app. the software is good and i know they have some exciting things planned for the application. one of the only sports softwares i have seen that allows you to set up very custom registrations. also, the support team is great and always there when i need help. i would recommend them.
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Great start to real sports management app
I train and work with pitchers and hitters at the little league and high school level for baseball and softball. Most my training consists of group clinics, camps and some lessons. I have been using Upper Hand to organize my business and improve how I work with clients. The new app is a great addition. They continue to help me stay up to date on technology without needing technical expertise. So far I appear to be able to use all their web software functionality and parents are enjoying the new convenience. I look forward to seeing more updates and releases but five stars out of the gates.
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