Game changer for my morning routine!
Response from developer
Hi Elissa! Thank you so much for the 5-star review! We are absolutely thrilled to hear that the app has been a game changer for your mornings. Helping users beat the doomscrolling habit and reclaim their time is exactly why we built this. We're so glad you're getting your mornings back and starting the day feeling productive. Thanks for recommending us!
Great service and fixed a major error
Can’t open app
Response from developer
Hi there, thank you for your patience. After a deep investigation, we’ve identified that this "blacking out" issue is caused by a known bug in IOS 17 regarding Apple's screen management framework. Unfortunately, this is an Apple system error that we cannot fix from our side. To resolve this, we have officially moved our support to OS 18 and newer, where Apple has patched these bugs. Updating your iPhone 13 to the latest iOS version will fix this immediately and allow the app to run perfectly. Since the issue is tied to the older operating system and not a flaw in the app itself, would you consider updating or removing your review? Negative ratings for a system-level bug really hurt small teams like ours. We’d love for you to experience Upshift the way it’s meant to work! Best regards, The Upshift Team
Major glitch
Response from developer
Hi there, we’re sorry to hear you’re experiencing this. After a thorough technical investigation, we've found that this "crash to home screen" is caused by a significant bug within iOS 17 related to how it handles app permissions. Because this is a flaw in Apple's system software and not the app itself, we cannot fix it from our end. To solve this for our users, we have moved our support to iOS 18 and newer, where Apple has officially patched these stability issues. Updating your device to the latest iOS version will resolve this immediately and allow you to use your subscription without any issues. Since this glitch is tied to an outdated operating system rather than our app's code, would you be open to updating or removing this review? One-star ratings for system-level bugs are very tough on independent developers. We want you to get the full value of your subscription, so please update and let us know if everything is working smoothly! Best regards, The Upshift Team
This app is from another world
Response from developer
Hi Shaquana, thank you for the review! We're glad we could provide a solution that's both effective and affordable. Great to have you with us!
Amazing app
Response from developer
Hi Hugo, thank you for the review! We're glad we could provide a solution that's both effective and affordable. Great to have you with us!
They charged me twice and payment screen stays even after logging out
Response from developer
Hi there, we are incredibly sorry to hear about this. Honestly, this is super strange — we've never encountered an issue like this before. Could you please contact us at support@joinupshift.com and describe exactly what happened? If you have any screenshots or details about the double charge, please include them. We want to look into this as a priority and resolve it for you immediately. Edit: The bug has been resolved. The user has been refunded and granted a lifetime subscription. We are here to help!
Optimal
Response from developer
Hi Sam, thank you for the review! We're glad we could provide a solution that's both effective and affordable. Great to have you with us!
Overall good
Response from developer
Thank you so much for the kind words and recommendation—we're thrilled to hear Upshift has been helpful, especially the screen time function! We've worked hard to explain everything clearly in the tutorials, but we appreciate you pointing out the confusion around goal/quest segments and setting goal values. If anything's still unclear or you have suggestions to improve the app, please feel free to email us at support@joinupshift.com —we'd truly value your input. Best, The Upshift Team
Subscription 👎🏼
Response from developer
Thank you for taking the time to review Upshift. We're sorry to hear that you feel the current price doesn't match the value you're experiencing. We believe our pricing is appropriate for the features we offer, and we're actively working on exciting new additions like an app blocker and other productivity tools. Our goal is to create the most comprehensive productivity and routine app on the App Store, and we already offer more features than the average productivity app in our price range. We truly appreciate your feedback as it helps us improve. As a growing startup, reviews significantly impact our ability to reach users who could benefit from Upshift. Would you consider updating your review to reflect any positive aspects of the app you've experienced? Even constructive feedback about specific areas for improvement would be incredibly valuable to us and future users. Thank you for supporting a small development team working hard to build something great. The best regards, the Upshift Team
Sigh…
Ridiculous and predatory.
Response from developer
Hi there, I appreciate your feedback and completely understand concerns about subscription pricing. As a small development team, we've invested thousands of hours and significant resources into creating and maintaining Upshift. While we'd love to offer everything for free, the reality is that ongoing development, server costs, and support require sustainable revenue. The subscription model allows us to continue improving the app and providing regular updates. That said, we offer a free trial so you can experience the full app without any commitment. If you're not satisfied, you can cancel anytime during the trial period with no charges. We're always open to feedback about pricing and features. Thanks for taking the time to share your thoughts. As a new app, reviews really impact our visibility and ability to reach users who might genuinely benefit from what we've built. If you'd consider giving the free trial a chance, we'd be grateful if you might reconsider updating your review based on that experience. Best regards, The Upshift Team
