Poor 4g speed
Incredibly laggy
Response from developer
Dear Customer, thank you for reaching out. We recommend clearing the cache and giving it another try. Should the issue persist, our support team is available via Live Chat in the Help section of the App or at 333 from your Ufone number. We'd be glad to assist.
Insta Crash
Ufone app
Tw
๐
Decent but needs update
Response from developer
Dear Customer, thank you for your valuable feedback. We'd like to inform you that certain features are currently undergoing testing and will be rolled out to users in upcoming App releases. Please stay tuned for further updates. We appreciate your continued feedback and look forward to hearing from you again soon.
Good App
Slow internet in karachi
They don't pay any radeemable bonus , all the points are still there but you can't redeem them
Service
Inflation in package prices
At a time when inflation is already affecting everyone, continuously increasing package prices is putting additional burden on the common people. Customers expect relief and better value, not repeated price hikes. We request you to reconsider these increases and provide affordable packages for the public.
Response from developer
Hi, thank you for sharing your feedback. We truly understand your concern regarding package pricing and the impact rising costs can have on our valued customers, especially during these challenging economic conditions. Please be assured that customer affordability and service quality remain very important to us. To help us serve you better, please connect with us via Live Chat service from UPTCL App by following track path: Home > Help > Live Chat or dial 333 from your Ufone number. Weโd be happy to assist you further.
Not satisfied
Unsatisfactory and unprintable service
Crash
Bad
weeks.
Load balance not working
2 weeks have passed and load balance option in not working. No body cares at so called UUUUUUU FONE to fix this issue?
App not Working
Lag in everything specially when I send balance to my ufone account
Response from developer
Dear Customer, thank you for sharing your feedback. We regret the inconvenience caused due to network performance. Please share your location details and Ufone number via the UPTCL App (Home > Help > Live Chat) or call 333 from your Ufone number so we can assist you in resolving this matter.
