USA TODAY PLAY Crosswords User Reviews

Customer Experience

Positive experience17.1% of reviews
Neutral11.8% of reviews
Negative experience71.0% of reviews

~ Based on 245 written reviews from the US App Store.

What users say

Is USA TODAY PLAY Crosswords Safe?

USA TODAY PLAY Crosswords appears safe based on user ratings. AppsHunter Safety Score for USA TODAY PLAY Crosswords is 90/100.

This assessment is based on 9,379 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.3% of ratings point to a safe experience
3.5% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 9,379 App Store ratings for USA TODAY PLAY Crosswords.

Is USA TODAY PLAY Crosswords Legit?

USA TODAY PLAY Crosswords appears to be a legitimate app. AppsHunter Legitimacy Score for USA TODAY PLAY Crosswords is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ads suck

I love your puzzles so much and I do them every day! But your ads are so messed up. And, I was playing word scramble and I got an ad every time I tried to play a word. That’s annoying!

Subscribing got me nowhere.

I subscribed, but had no access to unlimited puzzles.

I got charged for nothing. Hopefully, this gets fixed.

Original

I'm glad you went back to original format

Puzzles Don’t Open

Waste of time and aggregation when puzzles won’t open.

Disappointed

It won’t recognize my login after numerous attempts and work arounds. Even as a subscriber I am still prompted that I need to subscribe to access beyond the 2 free crosswords. With years of stats that I’d like to keep, forced to find something that works.

App Change

Glad you went back to the previous version

Ads

I have paid an annual fee to plan without ads. But the ads continue to roll in between each game. I have reported in the past without results. Payment was for yearly amount. Feel like I am stuck seeing ads. USA needs to stop tricking customers.

Changes

UPDATE: ITS BACK! Thank you for listening to your players and changing it back!

The changes they just made to a different format suck! Please please please change it back. Went from 5 stars to 1 star real fast.

New layout

Update: have they really not fixed this issue yet? I canceled my subscription 2 weeks ago due to the horrendous new update, and I keep coming back, assuming the developers would have realized by now and read one of the many, many recent reviews, but apparently not!

Update is awful

The crossword interface is now broken. It’s not at all as user friendly as it was before this ugly update. Switch it back please

Terrible app design

The latest app redesign is awful. You have to pan and pinch and zoom to see the crossword, and the keyboard overlaps it. The old version the keyboard stopped under the crossword. Additionally, you can no longer jump to the next clue from the keyboard, you can only do it from the top of the crossword. This is so bad I’m not convinced it wasn’t vibe coded by a chimpanzee. I will be canceling my subscription.
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Woof

I never leave reviews but they ruined something good here. Know your audience, know who you are appealing too. No need for the crazy layout and shoving ads down our throats ad nauseam. Simple is best sometimes. Remember that

new update makes everything unplayable

I will 100% be cancelling my subscription since it’s basically unusable now.

New design is awful

Unplayable. How this new design got approved is astonishing.

Ruined

Completely unplayable on iPad as of the latest update. When you hit "Start playing," you get nothing. Reinstalled and same thing happens. Didn't anyone test this before release?

New Format

I had been doing crosswords on my iPhone for a long time and loved it. Am really unhappy with the new format so I cancelled my subscription. Hoping they go back to the previous one. If so, I will resubscribe.

Update is terrible

This new update to the app has made it unusable. I was playing regularly and now I’ve deleted the app.

New design is AWFUL

Who designed this awful new version? It’s not user friendly at all. When you try to type in letters for the crossword, you have to jump up to the top of the screen to move to the next space. I’m bummed my year renewal kicked in last month. Had I known this was the design I would have canceled it beforehand.

Please change it back. I will not be renewing next year if it’s still this awful.

I am old and can revert back to paper crosswords for the next 50 years of my life.
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Unplayable

The new update is terrible! I’ve been a subscriber for years, but now I plan to cancel. The puzzle doesn’t even fit on the screen. Terrible layout

Terrible

I find this the most difficult crossword. It can’t be opened most of the time. Please bring back the previous crossword format.