Use AI User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral10.0% of reviews
Negative experience70.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Use AI Safe?

Use AI - AI Chat Assistant appears safe based on user ratings. AppsHunter Safety Score for Use AI is 87/100.

This assessment is based on 120 user ratings, with an App Store average of 4.5/5.

Safety Analysis

90.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
10.0% of ratings point to a risky experience

~ Based on 120 App Store ratings for Use AI.

Is Use AI Legit?

Use AI - AI Chat Assistant appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Use AI is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Très bofff

Service lent, peu intuitif et fortement limité, même avec un abonnement payant. Les crédits sont insuffisants et les conditions des offres longues manquent de transparence.

Une fois engagée, impossible de revenir en arrière ou d’obtenir un remboursement, même si le service ne convient pas. Une expérience frustrante et décevante. Je déconseille fortement Use AI.
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Response from developer

Bonjour, désolé que Use AI vous ait déçu. Les limites sont journalières et se réinitialisent chaque jour, et les modèles plus légers permettent d'aller bien plus loin. Pour votre abonnement, écrivez-nous à help@use.ai, l'équipe s'occupera de votre compte. - Use AI Team

Overpriced and very disappointing!

Not worth the money at all. It feels like a collection of free AI tools bundled together and then charged at £30 per month.

The £1 trial goes by incredibly quickly, and before you know it, the £30 subscription has been taken. On top of that, you only seem to get around 2 to 5 images per day, which is very poor value considering that some free AI services offer more.

Overall, I found the app overpriced and very disappointing.
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Response from developer

Dear Bofyfamous, Thanks for the detailed feedback, and sorry the app didn't work out for you. On the trial: its length and the renewal price are shown before purchase, and the subscription can be cancelled any time before the renewal date. On image limits: they're daily and reset the next day, and they differ by model - the top image models have tighter limits because each generation carries a real cost on the provider's side. Lighter models allow considerably more per day. If you'd like us to check your account, write to us at help@use.ai. Best regards, Use AI Team

Best Study Buddy

I have never felt so confident about studying before. I al actually enjoying it. Thank you.

Response from developer

Dear BubblesM8, Thank you - this made our day. Glad Use AI is making studying feel easier and more enjoyable. If you haven’t yet, try creating a project for each subject with your notes and materials attached - it keeps everything in context across chats. Best regards, Use AI Team

Manque de possibilité, ….

Nul

Response from developer

Cher zero star 000000000000, Merci pour votre retour. Nous aimerions comprendre ce qui vous a manqué - quelles fonctionnalités vous attendiez, ou ce qui n’a pas fonctionné. Écrivez-nous à help@use.ai, nous prendrons en compte vos remarques. Cordialement, Use AI Team

Too expensive, too inconsiderate

Took 29.99 pounds from my account for generating one photo. I wanted a reversal of the amount a day after the deadline for cancellation of the monthly subscription, they declined. I raised a dispute with my bank and they still declined.
Do not subscribe to them; horrible customer support as well.
I did contact the help team by the way, they did not help at all!

Oh, they are not better than the cheaper subscriptions as well, don’t waste your money.
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Response from developer

Thanks for the update, and sorry you're still unhappy. We'd like to take another look at your support ticket - please email help@use.ai with the email on your account and mention this review, and the team will follow up directly. - Use AI Team

Now its amazing after the fix!

Over the last few updates, this app has transformed from a backup tool into my primary way to use the service. For a long time, the mobile experience was hampered by a frustrating bug where images simply wouldn't render. I’d often see blank placeholders or infinite loading icons, forcing me to switch over to the web version whenever I needed to actually see my files or media.
It was a stark contrast because the web version was always snappy and reliable, while the app felt like it was missing its core functionality. However, the development team clearly listened to the feedback! Since this recent patch, the image rendering is flawless. Photos and graphics load instantly, and the UI feels significantly more responsive.
I’m now incredibly happy with the performance. The convenience of having the full experience right in my pocket. Im very thankful I have the subscription!
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Response from developer

Thank you for updating your review - reports like yours helped us pin down the image rendering bug, and we're glad Use AI is now your main way to use the service. - Use AI Team

Not good

Got the free trail it can only make 5 images and that’s it for £30 is ridiculous should be able to make unlimited photos not 5

Response from developer

Dear devo1672, Thanks for the feedback. Image generation has a daily limit rather than a one-off cap - once you’ve used it up, it resets the next day, so you can keep creating images every day of your subscription. If anything looks off with your limits, write to us at help@use.ai and we’ll check your account. Best regards, Use AI Team

Extremely misleading

Use.ai is complete waste of money. The AI was mediocre, the usage limits were frustrating, and the whole experience left me feeling ripped off. Customer support wasn’t helpful, and after reading other reviews, it seems I’m far from the only person who had these problems. I wouldn’t recommend this service to anyone.
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Response from developer

Dear SnapBack Guy, Thanks for taking the time to write this out - sorry the experience fell short. On limits: each plan has daily usage limits that reset the next day, since every request to the underlying models carries a real cost. That said, we’re actively reviewing the limits and the models available on each plan. We’d also like to look into your support ticket - please write to us at help@use.ai with the email on your account and we’ll follow up on it directly. Best regards, Use AI Team

Chatgpt impersonator

Chatgpt impersonator

Response from developer

Dear Nic_use, Thanks for the feedback. Use AI is a multi-model app - it gives you access to GPT, Claude, Gemini, Grok and other models in one place, with each one clearly labelled in the selector. If you have specific feedback on the app, we’re at help@use.ai. Best regards, Use AI Team

Its great aside from

It wont render images. It’s saying the issue is on my side, I’m sure it’s the app. The images load and are there on a web format. But gone in the same chat on this app. Im paying for pro also.

Response from developer

Dear 5-SnowLeopard-9, Thank you for the detailed report - it really helped us pinpoint the issue, and we appreciate it. You were right, it was on our side: images from chats started on the web weren't rendering in the app. It's fixed in version 1.0.2 - please update and they should load as expected. Best regards, Use AI Team