USEFCU User Reviews

USEFCU
USEFCU
US Employees OC Federal Credit Union

Customer Experience

Positive experience30.0% of reviews
Neutral20.0% of reviews
Negative experience50.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is USEFCU Safe?

USEFCU appears safe based on user ratings. AppsHunter Safety Score for USEFCU is 91/100.

This assessment is based on 616 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 616 App Store ratings for USEFCU.

Is USEFCU Legit?

USEFCU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for USEFCU is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great credit union

Friendly Staff and always willing to help

Doesn’t work after update

They updated it and now I can’t sign into the app.

Worst mobile banking app

I can almost never get into my account I have to use my computer to even see how much is in my account. It never works. So frustrating

Credit card

Quisiera aumentar mi credit card a 10000

Why

Why this app. It’s so frustrating to use and not at all user friendly.

NEW Online Banking App

Excellent!!! Very user friendly. Awesome customer support. Thank you.

Mobil app.

The new app is hard to navigate. I can’t see my past transactions and I’m trying to make my credit card payment, but I’m not finding out how to do that either. I hate this new app.

Update is the worst

The new version of the app is horrible. I have no access to any of my transactions, whether it is credit card transactions or past statements ever since the new update, its been a bad experience.

Great credit union, with an awful digital presence

As a loyal member of USFCU for over a decade, who has had wonderful experiences with the staff and in an overall financial capacity with your company, I unfortunately cannot recommend your apps with the same high praise. This particular new flavor of poorly-planned app appears to have been programmed in 2013 by a first year coding student - to be honest, you should consider suing whoever you hired to make this. Also consider changes to your leadership structure, starting by firing whoever was in charge of this transition.
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Mal diseñada la app

Es muy confusa era mejor la anterior no ayuda desorienta