UserTesting User Reviews

Customer Experience

Positive experience27.1% of reviews
Neutral8.6% of reviews
Negative experience64.3% of reviews

~ Based on 712 written reviews from the US App Store.

What users say

Is UserTesting Safe?

UserTesting has mixed safety signals based on user ratings. AppsHunter Safety Score for UserTesting is 58/100.

This assessment is based on 2,594 user ratings, with an App Store average of 2.9/5.

Safety Analysis

43.9% of ratings point to a safe experience
8.1% of ratings suggest some concerns
48.0% of ratings point to a risky experience

~ Based on 2,594 App Store ratings for UserTesting.

Is UserTesting Legit?

UserTesting appears to be a legitimate app. AppsHunter Legitimacy Score for UserTesting is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User testing

Payment system is good and tests won’t come frequently. We have to wait for long time for tests

Super Umfragen

User Testing ist absolut seriös und man wird sehr gut für Umfragen bezahlt. Auszahlung klappt einwandfrei. Ich kann diese Seite nur empfehlen.

Best Testing Website

I get $4-$10 for every website review sometimes you get a $30 or $60 test where you have to go on zoom. Ive made over $7000 since 2019. Good for snack money, water, food, ubers etc. I Love Usertesting. Such a blessing for me.

Great money maker

I’ve tried all of these and this one pays the most

I like it

It’s a good way to make money while your bored. I made $100 a month doing these. Nothing crazy but basically free money.

Don’t use this app

This is ridiculous. I waited days to get connected to this app and I’m on here trying to take test to make money and I keep getting rejected with every single one. I’ve only made one dollar.

so angry

i already did the practice test and now i can’t even open the app because it’s saying “update” and sends me to the app store but there is no update available

Buggy AF

Always crashes, can’t verify location, silly.

App is full of glitches and errors!

This app was almost cool. However, the pre-qualifiers for the tests never work. then on the off chance they DO, the test will stop halfway through. The amount of time wasted isn't worth the few dollars you can make. On top of that, the tests are SO biased it's sick. There's no room for adding any info that they should have. There's so many tests I qualify for, yet they say I don't. It's actually insane.
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What happened?

This used to be a lovely and very fun site to get your voice heard and make a little extra money. Now the platform has changed, there are far fewer studies it seems, and now they pay one dollar for what used to be a $10 payout. It also has far more glitches than the older platform ever had. What happened?
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Bad app functionality

When they ask verify location , app doesn’t comeback itself to survey, and display blue screen with panel logo, even if you open from App Store and high paid survey mostly has errors in between surveys, which waste your time without any compensation, needs lots of improvement

Perfect

Good for a little side hustle, sometimes struggle with application integration on location verification on mobile - but other than that, peachy way to earn money by providing benefit to others.

Scam

Super confused on why almost all of them don’t work and still waiting for my $3. Waste of time in my opinion.

Sooo buggy

Can’t actually access surveys/tests most of the time, platform does not remove tests that I have already not qualified for, keep receiving repeat screeners. Why fill out profile information only to receive so many that I clearly do not qualify for? The payout for time spent here is clearly not worth it.
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Good concept, bad app

Lost so much money on tests not loading, tests not working, support are useless in these situations. SORT OUT THE APP.

Waste of time

Just like other users, it just says something about having all the information they need, I’ve tried to qualify for about 60 test by now, and i haven’t qualified for a single one, not only that, but sometimes there is 9 screening questions, and you’ll get to the 8th one, and it’ll say what i wrote before, so now you wasted a good 5 minutes for nothing, this is a scam.
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Great side hustle

I love this app, in about a year I have made about $700… lately the app has been disappointing for some of the test require location checks but the app won’t allow my iPhone to do one which causes me to lose the test which is almost all the test except test required to do on the pc where I am able to complete a location check….. what’s the problem with doing a location check on the iphone
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So many bugs.

I’ve missed out on AT LEAST $100 worth of opportunities because the app is constantly giving me “Something went wrong” errors, glitching out in the middle of tasks /surveys, or ending my session in the middle of a task when the task involves opening a separate app or website. I’ve tried to contact support multiple times and beyond the first email telling me my ticket is being reviewed, nothing and no one has gotten back to me. I’ve tried clearing cache and constantly make sure my phone and app are up to date. The fact it takes 2 weeks to see payout sucks in the first place. Conveniently, I generally experience the most bugs when trying to complete tasks with larger payouts (anything over a single dollar).
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It’s pretty good

Can waste a lot of time if you don’t qualify for the surveys, but if you do, then you get to give your input and be really helpful with all of these companies. Doesn’t seem like there’s any more human help when you need assistance :(

Fun tests and a great side income

I’ve been using UserTesting for a few months now and have really enjoyed it. Most of the tests are interesting and fun, and I like feeling like I’m part of a community helping improve different websites, apps and experiences. It’s also a great way to spend some free time while making a little extra cash. Overall, it’s been a very positive experience for me.
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