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USTA Flex User Reviews

USTA Flex
⚽ Sports
🌐 Social Networking

Customer Experience

Positive experience42.3% of reviews
Neutral7.7% of reviews
Negative experience50.0% of reviews

~ Based on 26 written reviews from the US App Store.

Is USTA Flex Safe?

USTA Flex appears safe based on user ratings. AppsHunter Safety Score for USTA Flex is 95/100.

This assessment is based on 629 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 629 App Store ratings for USTA Flex.

Is USTA Flex Legit?

USTA Flex appears to be a legitimate app. AppsHunter Legitimacy Score for USTA Flex is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

iCal link

Great app. It’d be really great if we could link up our match times to our calendars. Thanks for considering
KitKat22@1022nycKitKat22@1022nyc

Not the most user friendly

There could be some improvements
missthawkmissthawk

Response from developer

Hi there, Thank you for your review. As we work hard to make improvements to the app every month, we’d love to hear your feedback on what could be improved. Feel free to email us your input at customercare@usta.com. Best regards, The USTA Flex Team

Best League App

Joined my first league for the spring season. I decided to play 2 leagues. “ women’s weekday” & the other “weeknight, weeknight”. The app is very user friendly to coordinate matches with your opponents. Entering the score was very easy after each match played. My favorite part about this app is the customer service. They immediately respond to you if you have any questions. Also, if your opponent is not being responsive while coordinating a match date, custom service helps you by reaching out to them. I played a total of 15 matches in less than 2 months! Without this app I wouldn’t have improved my singles match practices. Excited to continue my journey using this platform.
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Yesgirl2001Yesgirl2001

Response from developer

Thank you for the kind words and for your review! We’re happy to hear the app made it easy to coordinate, enter scores, and get lots of matches in, and we’re excited to have you continue playing! The USTA Flex Team

5 stars-all the way!

this app makes setting up matches a breeze
jk leonardjk leonard

Response from developer

Hi Leonard, Thank you for the review! We greatly appreciate it, as we work hard to make it as easy as possible for you to get on the court. We hope you continue to enjoy the app! Thanks again, The USTA Flex Team

Poor app

Constant notifications when there are no messages. When trying to chat, you can’t toggle back and forth to see the rest of your schedule
JatsomJatsom

Response from developer

Hi there, sorry to hear this, and thanks for the feedback! Our notification system is in sync with the chat, and the full schedule is available on the “Play” screen. There may be a misunderstanding, so please reach out to customercare@usta.com with more details so we can help improve your experience.

Great flex league

Flexible scheduling makes it easy to play more or fewer matches as you wish. Local leagues mean you don't have to travel far.
SavinglaborSavinglabor

User friendly

I love USTA Flex leagues! The app makes setting up matches super easy.
L.J.ayL.J.ay

Not user friendly.

There should be a calendar in the app. Seeing all scheduled matches not just the ones you play is not helpful.

You should be able put your availability in the app instead of having to message back and forth.
AuJa 1234AuJa 1234

Response from developer

Thanks for the feedback! A calendar/availability feature is something we’re planning to add soon. We’ve also put a lot of work into making the chat function smooth and flexible for easy scheduling. If you have any more input, feel free to send us an email at customercare@usta.com.

score manipulation without approval

The app allows players to change scores anytime even after match score is submitted. This flaw in the system actually led to dispute and score manipulation of a player who wanted to change the match result who first agreed but later changed their mind.
justiceandfairnessforalljusticeandfairnessforall

Response from developer

Thanks for your feedback. We know score disputes can be frustrating. We recently released an update that stops players from entering or changing scores after a season ends, which helps prevent issues like this. If you still have a dispute, your local USTA coordinator can review it and take action. Please reach out to them for help.

Mixed impressions

Terrific way to play with different peeps. Too bad that after one year of participation, the app engineers are still not able to get my WTN score figured out.
Roman Kubiak2Roman Kubiak2

Great service!

I really appreciate the service this app provides, the ux is easy and well thought out, and the people behind it are helpful and eager to keep the sport thriving.
HannahpldmHannahpldm

Response from developer

Thank you for the kind words. We’re glad you’re enjoying the app and appreciate your support. We’ll keep working hard to make the experience even better!

Excellent way to play friendly matches

The app is easy to use and is a good way to find players in your region. The Flex team is very responsive and helps facilitate the matches.
Prometheus2025Prometheus2025

Response from developer

Thank you for the great feedback. We’re really glad you like the app! Our team is always here to help keep things running smoothly.

Grandiosa App

Excelente aplicación, muy didáctica y efectiva, tiene todas las herramientas para lograr disputar grandes eventos de tenis
Alegalindo12Alegalindo12

Unable to login

No matter what I try, I always get an error message saying could not login
Alex189888Alex189888

Response from developer

Sorry about the trouble! We had a temporary login issue that’s now resolved in the latest version. Please update the app and try again. If you’re still unable to sign in, contact us at ustaflex@scalasports.com and we’ll help right away.

Can’t sign in with Google SSO

Created my USTA account with Google, so I can’t use this app. Why is this even an issue?
metalgr9metalgr9

I love this app!

I can track all my messages with my opponents, check my scores and organize much better the dates of my matches
CristinaBNolaCristinaBNola

Response from developer

Thanks for sharing this. We’re glad you’re enjoying the app, and we’ll keep working hard to make the experience even better!

Really great app

Really fantastic app for developing your tennis game and finding players in your local area to connect with.
Martingou27Martingou27

Needs Google SSO

I guess I won’t be playing USTA Flex until they fix this app to include the same external SSO options that the core USTA includes. I created my USTA account via Google SSO and there is no way for me to sign in to this app. I searched for my account via my USTA number and the email it generates for me to reset my password (which I never set in the first place) never comes.

This is a game breaker for so many potential participants. Why do the sign in options not match the core USTA app?
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anova167anova167

Response from developer

Thanks for pointing this out, and sorry for the frustration. We’ve since added full social login support, including Google SSO, so you can now sign in the same way you do with your core USTA account. If you need any help getting in, feel free to reach us at ustaflex@scalasports.com.

Can’t login with USTA google SSO

My USTA is linked to my google account for sign on. This app does not have an option to login to USTA via google SSO. Given this is the only way to play flex league and google is the only way to sign on to my USTA (I have tried to reset password), I guess I am out of luck.
Gopack2023Gopack2023

Response from developer

Thanks for pointing this out, and sorry for the frustration. We’ve since added full social login support, including Google SSO, so you can now sign in the same way you do with your core USTA account. If you need any help getting in, feel free to reach us at ustaflex@scalasports.com.

Great Customer Care

As a first time user of the app and league I’ve been very satisfied so far. The team was very responsive and accommodating.
Savvy PatSavvy Pat

Response from developer

Thank you for the kind words. We’re glad your first experience with the app and league has been positive. Our team is always here to help!

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