If Only it WorkeI
I downloaded it and got my account all set up, added my credit card and got an email telling me I was good to go. Tried to use it, at first it said there were no stations near me while I was standing at the pump. After several minutes it finally decided I was at a station, however when I tried to authorize a pump it just kept saying “failed”. Big disappointment.
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Bank payment method fails more than succeeds
I’ve used others’ fuel apps where you add your bank information to save at the pump - next to no problems. I consistently have the Valero app fail when trying ti process payments. Sometimes I am able to get it to work by deleting and re-adding my bank info… but that doesn’t even work very often. I try to avoid Valero in general at this point.
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Not as advertised at 20 Cents off a gallon I gonna cancel I can get a better deal g buddy sham at ve
I got this app after a grind hold me he got 20 cents off a gallon by linking his back account to Valero what a fool am I became I only got 5 cents off I can get 10 at Conoc/Phillips if I fill up on Tuesdays this rally angered me as it took sometime entering my account in formation and now I worry that since this was a sham that my personal data could be st stake Valero does not have a great track recons on account protection do I have recently found out. I feel pretty burned and lied too
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Awful
Awful and unreliable!! It hadn’t worked in months even with reinstalling it. Customer service is no help!!
Simplicity
No hassle, smooth easy in and out and lowered the fuel pump price. Thank you.
Horrible App
App never works
False Advertising
Didn’t save me ¢10 on the gallon as advertised.
Broken pump
Gave me 1.296 gallons and stopped pumping
First and last time using the app
The price went from 3.59 before I activated the app and activated pump through the app /- went to 3.74. Ridiculous!!!! I wish I could ZERO stars.
Appreciate the .15 a gal off
Price at the pump $3.79 a gallon. On the 25th supposedly giving you $.25 a gallon off but final sale on my receipt says $3.64 a gallon. Either somebody doesn’t know how to subtract or I just got ripped $.10 a gallon. like I said I do appreciate the $.15 but it’d be nice if I had .25 as promoted.
Can’t see the bill on the app
I just recently got this card so the only complaint I have right now is that you can’t see the bill on the app! Maybe my other credit cards have me spoiled by this is the only card that I can’t see the transactions or the bill! So, I probably won’t use it much!
Can not change my email address
Tried... Error occurred. Deleted app and started over. Logged in wouldn't let me change my email.
Started over again with new account. Accepted email address but error occurred on phone number entry.
I MUST change my email address as that account will soon no longer exist
Started over again with new account. Accepted email address but error occurred on phone number entry.
I MUST change my email address as that account will soon no longer exist
Useless app
Added my credit card and had apple pay as default as well, arrived at the station, selected the pump and payment method, nothing… couldn’t validate the card, tried with apple pay… the same, then got a message saying to try in 24 hours… i guess i will be sleeping here at the pump and try again tomorrow, hopefully it works… wish me luck!
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Discount
Only with cr did card payment is 10c off
App doesn’t work
Won’t activate pump since the last update a few months ago
Easy pay
I used the app and was still charge the credit card amount, so why get the app???????
Disappointed
Not the same since update. I miss it showing prices. That was the best feature of the app. Not knowing is very frustrating.
Account Issues
I needed to change my email address for my app. In the account profile section, there’s a spot that literally says “Change email address”. If you click it, it asks you to enter the new address, then again to verify it. I did this but kept getting an error message saying something went wrong. I contacted customer service and they told me you can’t change your email…so why is it even an option? Not to mention, it’s 2026, you can’t change something as simple as an email? The solution was to delete the account and make a whole new one with the new email. - yeah, I’ll delete my account but I’ll pass on the new one.
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No discount
I went inside to pay at a Circle K that sells Valero gas. No one inside new how to use the Valero app to pay for gas only. Went to pay at the pump and the app worked but I received no discount on the gas. Not a fan of this app as this is the second time I received no discount on gas and there are cheaper stations nearby.
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Great app but
Help. I’ve used the app for years and it was fabulous. Recently it updated. When it did, the app does not show gas prices at the individual stores. It used too. Or am i missing something? Please fix this.
