Not as advertised
$.10 cents savings per gallon!! That’s with credit card/debit cards. And $.05 cents more per gallon if you’re paying in cash. Not so much clear. Thank you
Unhappy
My app not working lately, pay at pump , pump # pump authentication then banner on app saying unable to approve payment
Worst gas app no discount
Weak deals , no promo and most expensive gas with rewards app
Does not give the correct price
This app is not giving the price advertised at the gas station. It says $3.55 however at the pump says $3.65. Went inside the store and was not help at all! They said several customers had the same problem
Not reliable anymore
This app worked great for years; now it’s terrible. Most of the time now, it says that there are no stores nearby. It only recognizes a store if I am already in the parking lot of that store. Waze does a much better job of telling me where the stores are supposed to be. Waze doesn’t know if the store had dropped Valero. At least I can find gas with Waze; not necessarily Valero, but gas. I like getting reliable gas, but most of the stores in my area don’t sell Valero anymore. I had to drive around on fumes, praying that I wouldn’t run out of gas until I got the idea to use Waze. I wouldn’t even mind if it would tell me that the nearest Valero was 5-6 miles away. Then at least I could be a loyal customer. I am very disappointed with finding a Valero in the last 2 months. Where are the stations????
Show more
No discount and poor stations
I expected to get some kind of benefit from the app, but I’m paying full price. My most recent fill up defaulted to regular fuel when I selected premium. Nothing to like here.
If Only it WorkeI
I downloaded it and got my account all set up, added my credit card and got an email telling me I was good to go. Tried to use it, at first it said there were no stations near me while I was standing at the pump. After several minutes it finally decided I was at a station, however when I tried to authorize a pump it just kept saying “failed”. On a few subsequent occasions it worked, but now on a trip it has never worked and has locked me out because it failed too many times. Frustrating & maddening.
Show more
Simple
So simple I could figure it out with out help from my grandson
Pump 10
I filled up here for years, and using the app has been wonderful, but the last three times either I have a glitch on the app or the app is glitchy when it comes time to press the number of the pump. The main thing is this: I know of four or five of my peers who have refused to use Valerosimply because the speaker advertising is very obnoxious and too loud. The mute button doesn’t work on pump 10. They are going across the street to the Shell station.
Show more
Used to work, now it doesn’t
App used to work great! But a recent update forced a sign out, now I can’t sign in.
If I try to recover my account it says my account doesn’t exist. If I try to sign up new when I put my phone number in it says number already in use and gives no way to recover. So now I can’t use the app at all.
If I try to recover my account it says my account doesn’t exist. If I try to sign up new when I put my phone number in it says number already in use and gives no way to recover. So now I can’t use the app at all.
If Only it WorkeI
I downloaded it and got my account all set up, added my credit card and got an email telling me I was good to go. Tried to use it, at first it said there were no stations near me while I was standing at the pump. After several minutes it finally decided I was at a station, however when I tried to authorize a pump it just kept saying “failed”. Big disappointment.
Show more
Bank payment method fails more than succeeds
I’ve used others’ fuel apps where you add your bank information to save at the pump - next to no problems. I consistently have the Valero app fail when trying ti process payments. Sometimes I am able to get it to work by deleting and re-adding my bank info… but that doesn’t even work very often. I try to avoid Valero in general at this point.
Show more
Not as advertised at 20 Cents off a gallon I gonna cancel I can get a better deal g buddy sham at ve
I got this app after a grind hold me he got 20 cents off a gallon by linking his back account to Valero what a fool am I became I only got 5 cents off I can get 10 at Conoc/Phillips if I fill up on Tuesdays this rally angered me as it took sometime entering my account in formation and now I worry that since this was a sham that my personal data could be st stake Valero does not have a great track recons on account protection do I have recently found out. I feel pretty burned and lied too
Show more
Awful
Awful and unreliable!! It hadn’t worked in months even with reinstalling it. Customer service is no help!!
Simplicity
No hassle, smooth easy in and out and lowered the fuel pump price. Thank you.
Horrible App
App never works
False Advertising
Didn’t save me ¢10 on the gallon as advertised.
Broken pump
Gave me 1.296 gallons and stopped pumping
First and last time using the app
The price went from 3.59 before I activated the app and activated pump through the app /- went to 3.74. Ridiculous!!!! I wish I could ZERO stars.
Appreciate the .15 a gal off
Price at the pump $3.79 a gallon. On the 25th supposedly giving you $.25 a gallon off but final sale on my receipt says $3.64 a gallon. Either somebody doesn’t know how to subtract or I just got ripped $.10 a gallon. like I said I do appreciate the $.15 but it’d be nice if I had .25 as promoted.
