Signing in
Response from developer
Dear Valkyrie, we are deeply sorry to hear about your experience and completely understand your frustration. Please contact us through [Ran-Ran Games] Support, and we will do our best to help you.
Start over
Response from developer
Dear Valkyrie, we are sorry, but account data created across different platforms cannot be transferred. Thank you for your understanding.
Keep doing a wonderful job!
Response from developer
Dear Valkyrie, thank you very much for your valuable feedback.
Had to start from scratch now I don’t trust it
Unfortunately once I hit the end of the story that was released I left it alone for a while, usually not a problem but when an update came out I wanted to get back into it only to find my account gone. All my cards, money spent, time grinding, and events done now gone. I ‘logged in’ but instead of finding my original account it made a new one? And started up right at the beginning with nothing and it’s completely annexed any excitement I had for continuing with this company.
Response from developer
Dear Valkyrie, we are deeply sorry to hear about your experience and completely understand your frustration regarding the lost progress and cards. Please don't worry, your original data is safe, and we want to help you recover it as soon as possible. Please contact us through [Ran-Ran Games] Support, and we will do our best to help you recover your account.
⚔️
Response from developer
Dear Valkyrie, thank you very much for your valuable feedback. We sincerely apologize for the discomfort caused by the flashing light animations during battles and summons. Your feedback has been forwarded to our team. We plan to add an option to disable or reduce these flashing effects in a future update. Thank you for your patience.
