ValorPay User Reviews

Customer Experience

Positive experience42.9% of reviews
Neutral0.0% of reviews
Negative experience57.1% of reviews

~ Based on 14 written reviews from the US App Store.

Is ValorPay Safe?

ValorPay appears mostly safe based on user ratings. AppsHunter Safety Score for ValorPay is 77/100.

This assessment is based on 116 user ratings, with an App Store average of 3.9/5.

Safety Analysis

74.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
25.9% of ratings point to a risky experience

~ Based on 116 App Store ratings for ValorPay.

Is ValorPay Legit?

ValorPay appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ValorPay is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t use this company it’s a scam!!!!

They have no problem taking your money, but when you have a problem, there’s nobody that you can talk to that can fix it. Also, this company adds in so many hidden fees. I can’t even do my taxes because I can’t even get an itemized statement for the year I’ve had nothing but problems out of this company from the start, if you just wanna give away your money, this is the company for you because that’s all they do is take it your money. I am extremely disappointed and completely frustrated with the lack of help when you try to get an answer for something.
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Salinas Photography

Excelente servicio me encanta Lo recomiendo

The worst app to receive card payments

The worst app to receive card payments

Glitch update

Since the update there is a glitch. Shows 3% less on our prices.

Option to disable the loud jingle sound whenever the app is opened

Whenever the app is opened, there is a welcome screen and a little music that gets played. This plays even if my phone is on silent and causes a lot of disturbance. And frankly, it’s more annoying than helpful in my opinion. It would be much appreciated to offer a simple setting to disable the welcome screen altogether. Thanks!
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Executive Director

Excellent service beyond our expectations.

Very poor performance

With the new update is really bad it won’t stay connected with customers waiting it takes 3 minutes to connect again they won’t help good luck

Response from developer

We're sorry to hear you're having trouble with the latest update — that’s definitely not the experience we want for you. To help us look into the connection issues, please reach out to our support team at support@valorpaytech.com with your username and EPI. We’re here to help and will do our best to resolve this as quickly as possible. Thank you for your feedback.

It's a hustle

The main problem is that it continues to logout every 2 min and we have to log in back all day long and is a hustle. We have lost sales due to that. It takes long time to log in back and continue to say that is making updates.

Response from developer

We're very sorry to hear about your experience with frequent logouts , we understand how frustrating that must be, especially during busy hours. To help us resolve this quickly, please email our support team at support@valorpaytech.com with your username and EPI. We'll investigate the issue and get back to you as soon as possible. Thank you for your patience, and we truly appreciate your continued support.

Poor service

I spent hours on the phone months ago because I can no longer run debit,only credit. They said c it would be fixed. Never had been, while they take in the extra fees.

App doesn’t work right

Sorriest app ever made. Doesn’t let charges go thru but you won’t know that because it doesn’t tell you. I’d be ashamed of this if I created the app.

cc machine

easy n simple

Worst app

Many card doesn’t go through even though cards are good…a waist of time with this company

Review

Easy to use

Great virtual terminal

Great virtual terminal