Vantrue User Reviews

Vantrue
Vantrue
Shenzhen Shancai Caifu Management Co.Ltd

Customer Experience

Positive experience52.9% of reviews
Neutral4.5% of reviews
Negative experience42.6% of reviews

~ Based on 378 written reviews from the US App Store.

What users say

Is Vantrue Safe?

Vantrue appears mostly safe based on user ratings. AppsHunter Safety Score for Vantrue is 84/100.

This assessment is based on 164 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.1% of ratings point to a safe experience
1.8% of ratings suggest some concerns
17.1% of ratings point to a risky experience

~ Based on 164 App Store ratings for Vantrue.

Is Vantrue Legit?

Vantrue appears to be a legitimate app. AppsHunter Legitimacy Score for Vantrue is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Well constructed and intuitive App

Connecting App/Cameras to phone is very easy (easier and faster if your other connections are stopped before you start. The app performs very well, and it is through the app you get the most controls for your cameras and firmware updates. App is very snappy and commands and controls to the cameras are very easy to locate and are fast as well. Nothing much to add.
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Great dashcam

I love my n4 cam, very clear and reliable.

Above and beyond

My husband got a Vantrue Dash cam around 3 years ago and we can see the great quality. We had to replace one cable and Vantrue customer service is just going above and beyond to help us and the camera is 3 years old. Husband just got me one as gift. We love the brand and quality!

Awesome Support

Great and timely response to my issue. Ordered a mount that the picture said it would work, but the description didnโ€™t. Emailed support and they took care of my issues immediately and issued refund. Will order again!!

Canโ€™t connect

I have nexus 4pro camera all of sudden stop recording and I. Canโ€™t access recordings through app itโ€™s frustrating

super!

tolle App! Bin begeistert. Sie funktioniert gut, schnell und bietet echt gute und intuitive Features ergรคnzend zu einer Vantrue-Dashcam.

Excellent dash cam

I have had three of Vantrue Dash cams and I couldnโ€™t be more happy. I use the N5 with my latest car.

Excellent Dash Cam and Outstanding Customer Support

I am very satisfied with my Vantrue dash cam. The video quality is excellent, both during the day and at night, and the overall build quality feels premium. The installation was straightforward, and the app works well once everything is set up.
What impressed me the most was the customer support. They responded quickly to my questions, were patient throughout the troubleshooting process, and genuinely tried to help resolve my issue. It is reassuring to know that the company stands behind its products and cares about its customers.
Overall, I highly recommend Vantrue to anyone looking for a reliable, high quality dash cam backed by excellent customer service.
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The best Dash Cam ever!

Installed front and rear cameras on my Lexus 500h really fast. Easy installation and easy use. The best resolution and quality and my vehicle is being filmed at 360. Different settings help you film at your desired resolution and time.You can change position of the cameras quick and easy. Highly recommend!
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Great customer service

Quick response and an immediate solution to my issue. Very professional and easy to work with

Great app and excellent support!

The Vantrue app makes it incredibly easy to connect to my dashcam, view live feeds, and download footage directly to my phone when needed. The interface is clean and intuitive. On top of a great app, Vantrueโ€™s customer support team is outstandingโ€”very responsive and helpful. Highly recommend!

Outstanding customer service

I bought the 3-channel Vantrue camera through Amazon, and everything from the fast delivery to the crisp, professional packaging impressed me right away. The camera itself is top-notch in both build quality and performance.

The only minor issue I ran into was the rear camera cable, which was a bit short for my van and the routing I chose. To be fair, the included 20ft cable is more than enough for most cars, but I was running it through the floor instead of the headliner, so I needed extra length.

I reached out to Vantrue support, and they responded immediately and shipped me a 29ft cable at no charge. This kind of outstanding customer service is exactly why Iโ€™ve stayed loyal to Vantrue for years. This is my second camera from them, I purchased the E3 back in 2022 for my other vehicle and couldnโ€™t be happier. Highly recommended!
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Good customer support

Overall, I would say that this camera works very well and serves its purpose and is captured several moments. That would be important for me. The customer support is also great and they respond quickly via email. You get an 18 month warranty with the camera which is also great.

Falcon 1 Motorcycle camera

I've been using the Vantrue Falcon 1 on my motorcycle, and it's exceeded my expectations. The video quality is incredibly sharp, both during the day and at night, making it easy to capture rides and read license plates when needed. Installation was straightforward, and the camera feels well-built and durable enough to handle all kinds of weather.

The app connects quickly and makes it simple to review and download footage without any hassle. I also appreciate the wide field of view, which captures much more of the road than I expected. The image stabilization does a great job smoothing out vibrations, even on rough roads.

One of the biggest reasons I chose the Falcon 1 was for the added peace of mind while riding. Knowing every ride is being recorded is reassuring, and the overall reliability has been excellent so far.

If you're looking for a high-quality motorcycle dash camera that's easy to use and delivers excellent video performance, I highly recommend the Vantrue Falcon 1. It's been a great investment, and I'd definitely purchase it again.
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Very Intuitive and Helpful App

Connectivity to the camera from the app is seamless and it allows me to watch and download recordings without hassle.

Works very well

Easy to use and connects easily to the Dash Cam. 5-Stars

Great mobile app

This app is phenomenal when you need to quickly check/review footage from incidents. Just having the ability to download your footage wirelessly during an incident makes it convenient and seamless ๐Ÿ‘Œ๐Ÿฝ๐Ÿ‘๐Ÿฝ

Amazing Company and Products

Great Dashcam products from a company Iโ€™ve trusted for over 10 years. The quality is solid, the footage is clear, and their amazing customer support has always taken care of me fast and professionally. Highly recommended!

Downloading videos

App is so confusing. Downloading videos to my phone should not be this difficult

Number 1 brand in US

Their business and service 10/10,,trust me i got my replacement on time..100% legit business