Vantrue Reviews: Is It Legit?

Vantrue
Vantrue
Shenzhen Shancai Caifu Management Co.Ltd

Customer Experience

Positive experience54.9% of reviews
Neutral4.1% of reviews
Negative experience41.0% of reviews

~ Based on 417 written reviews from the US App Store.

What users say about Vantrue

Is Vantrue Safe?

Vantrue appears safe based on user ratings. AppsHunter Safety Score for Vantrue is 85/100.

This assessment is based on 197 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.1% of ratings point to a safe experience
1.5% of ratings suggest some concerns
16.4% of ratings point to a risky experience

~ Based on 195 App Store ratings for Vantrue.

Is Vantrue Legit?

Vantrue appears to be a legitimate app. AppsHunter Legitimacy Score for Vantrue is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

can't connect

Can't connect to iOS although two devices already connected through wifi, but the app keep showing 'The selected model is not compatible with the connected WIFI'. I use another android phone to connect with no issued found with android app version.

Dashcam

Love it, easy to use and has been working great!!

5s

It never connects all that money wasted feels like my moneys been stole

N4 Pro- love it

I absolutely love my Vantrue dash cam! ❤️ The quality is great, the setup was easy, and it gives me extra peace of mind while driving. I’m so happy with my purchase and would definitely recommend it to anyone looking for a reliable dash cam. Definitely worth it! ⭐

Great Camera

The Vantrue Element 1 Pro has been a fantastic dash cam since I purchased it in April. The camera quality is excellent, the footage is crisp day and night, and the interface is easy to use, even for quick clip reviews on the go.

In October, the mounting bracket broke, which was disappointing given how well the camera itself performs. However, Vantrue’s customer service was great — responsive, helpful, and quick to offer support and send a replacement mount once I reached out. That level of service definitely softened the frustration of the mount failure.

Overall, the camera is outstanding and the company stands behind their product.
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Great product and app

Purchased the X4S camera a few years ago and it has worked great. The new app is easy to use. Would purchase from VanTrue again.

Gets the job done easily

App connects easily to dashcam, settings are aplenty and easily customizable. Can set video details (GPS coordinates, speed, date etc), resolution rates, timelapse feature, sound and many more. Videos saved on dashcam are easy to download to your device which was key for me.

Only challenge I’ve found is that sometimes my device will disconnect from the dashcam and reconnect to my carplay - so might be worth disconnecting from carplay if encounter connection issues.
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Great customer service

I had a malfunction with one of the four channel cameras, but the staff was quick to respond and provide me with a replacement. The service was prompt, kind and beyond what I expected. It is a pleasure to be working with a company that stands behind its products .

Kein registrieren möglich

Die Software an sich ist ok, aber leider ist es für mich nicht möglich, sich über die app zu registrieren.

The app sucks!!

Just got this one installed and everything went smooth until i tried to download the file and the app keep shutting down!!!

Amazing Customer Service

Excellent camera and amazing customer service! I needed a replacement camera mount, and they went above and beyond by sending me extra parts and accessories completely free of charge. I really appreciate how much Vantrue cares about its customers and stands behind its products. Highly recommended!

Faulty product

Received a defective item (N4S). While customer service agreed to replace it, it’s been 17 emails + $50 shipping fee (to return the item). I still haven’t received it.
Should’ve bought Viofo?

Dashcam

I love my dashcam. It’s something I put off buying but I’m so glad I finally did. Ive been using this mine for a few years. It’s honestly one of the best purchases. It gives me a sense of protection every time I drive. Worth every penny! The app is great and very easy to navigate as well.

N4 Pro Dash Cam

Excellent Product, I purchased my N4 Pro more than 3 years ago and I have not have any complaints with my camera or my Vantrue App … It was key to win a lawsuit when I was involved in a car accident in 2025. I really recommend this product!

Horrible App

Cheap Chinese junk for $300. Returning this to Best Buy tomorrow. Do not purchase.

N4 Dashcam

I am so happy to have received a dash camera from this company!! I’ve had mines for 3 years and the quality is exceptional!!! My dashcam comes with also a rear camera and this product is sooooo easy to use!!!! I highly recommend it. I had other dash cameras in the past and this one is the best out on the market.
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Pretty solid

Had it for two years before my adhesive starting to give way and i don’t live anywhere besides the heat LOL. the camera still works, front and back, like the day i bought it. Pretty solid camera. I have the N4 Pro

I love it

Vantrue's service exceeded my expectations. I truly appreciate that they didn't just give answers without a solution, but actually solved the problem. On top of that, the camera works wonderfully. Highly recommended!

Easy to Use

The app is fairly easy to use once you get used to it and has all the features you need

Best Dashcam and App interface

I’ve started with the Vantrue N4 and upgraded to the N4 Pro. Both are greatly supported by the Vantrue App. It’s one of the best user friendly Dashcam apps I’ve seen. Easily connect to the Dashcam from your phone and be able to view or manage the settings and video files straight from the app without needing to take out the micro ssd card. Also has a preview mode that allows you to view the footage live. Great for adjusting the Dashcam when setting it up. Also lets you connect multiple Dashcam and toggle between them.
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