Vault User Reviews

Customer Experience

Positive experience63.0% of reviews
Neutral7.4% of reviews
Negative experience29.6% of reviews

~ Based on 54 written reviews from the US App Store.

Is Vault Safe?

Vault - Hide Photos and Videos appears mostly safe based on user ratings. AppsHunter Safety Score for Vault is 83/100.

This assessment is based on 56 user ratings, with an App Store average of 4.4/5.

Safety Analysis

89.3% of ratings point to a safe experience
5.4% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 56 App Store ratings for Vault.

Is Vault Legit?

Vault - Hide Photos and Videos appears to be a legitimate app. AppsHunter Legitimacy Score for Vault is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please open the main login screen of your Vault, tap Forgot Password an immediate email will be sent

Pls

Space

Not enough space to download pics and videos, requesting a refund ;(

Facing a problem

Unable to get mail if i forgot the password to change the registered mail I’d

Response from developer

We have tested the same scenario on our end, and we are successfully receiving emails through the "Forgot Password" option. If you're not receiving the email, it likely means you did not set your email address during installation. Please record a screen video of the entire process from the beginning and send it to support@newsoftwares.net so we can review it further and assist you accordingly. Thank you, Vault Team.

Pin access

This app is good but developers.. how do i review my new pin? Im stuck on the password and when i press forgotten password, it says sending pin and I don’t where to view it to access my library… cheers

Great app

I like it .

Very good

This is a very good transfer and lock program. Used it for years, and compared with other paid programmes. Highly recommend 5 star

Response from developer

Thank you so much for your encouraging star ratings!

Unable to see videos after adding in vault.

after adding a video in vault, i am unable to see my videos in the folder.

Response from developer

Sorry for the inconvenience, kindly contact us at support@newsoftwares.net and explain your issue in detail with the screenshot (if any) so we can guide you accordingly. Thanks, Vault Team.

Video playback

I like the app and had been using for quite sometime. But with vault version once video clips are moved to the vault under video, it cannot be opened or played back. It will show number of videos in there but cannot be opened.

Help

Help me recover my password please i forgot it and its not sending new password to my email or number

Response from developer

Please open the main login screen of your Vault, tap Forgot Password an immediate email will be sent to your provided email ID containing your password. Thanks, Vault Team.

Updated to Vault

App just updated to Vault without notice. Vault is a downgrade on Folder Lock It no longer has fingerprint recognition!

Not working in iPhone XR

Not working in iPhone XR

Can not add photos

App is not adding new photos

This is the BEST APP EVER!!!!!!!

I love this app so much!!!!!! Don’t want all of your info in “the cloud “? I keep all of my passwords ( incase the cloud goes down or can’t get in) . Once it is in there you can access it offline (saving data minutes). Once you put a photo in it, deleted it, then delete the deleted file before you auto back up when charging on wi-if and all of your eggs are NOT IN ONE BASKET!!!!! Thanks FOLDER LOCKER!!!!!!!
Show more

Did the job!

This app did the job I am looking for. Wish that no one could access from the back-door of the app.! Keep up the good job.

Не работает на IPhone 11

Данная программа стояла на iphone6 все работало нормально, приобрёл iphone11, после переноса всей информации с одного телефона на другой невозможен вход в программу, при загрузке сразу вылетает, не понимаю почему🤷‍♂️. Поправьте пожалуйста.

Worked fine until now

I have been using this app for a long time and it seemed fine but lately I haven't been able to open the Notes section in the app at all. It logs in fine and gets me to videos and pictures but the moment I click on the ‘Notes’ section or the ‘Wallet’ section, the app crashes. I haven’t been able to retrieve any of my data so the app seems useless for me now!
Show more

Response from developer

Sorry for the inconvenience, our development team is working on releasing an update for Folder Lock Advanced so this will be fixed in a future version. Thanks, Folder Lock Advanced Team.

Good App idea, but No Support or Updates, Potentially a Con

I like the app, very useful, but there have been no updates to the app for a long time.

However, now there there is a all new same app, Folder Lock Advanced Pro at version 1.2.2 released 5 months ago, which coincidentally is the very same version of Folder Lock Advance app released 1 year ago.

Release an app, charge for it, stop updating it, change its name, re-release it, charge again for it, etc, etc. Folder Lock, Folder Lock Advanced, now Folder Lock Advanced Pro.

Support is terrible, the developer ignores support emails requesting help. Buy something else.
Show more

Response from developer

Sorry for the inconvenience, in the coming future there will be an update very soon.

Great App!!!

I had to buy this app as my previous security app is no longer supported! I wasn’t sure what I was in for but I’ve been presently surprised…

Nice

Great product. Thanks.

Premium future pack

Hi,Your premium future pack is monthly or one time payment?

Response from developer

Thank you for showing interest in purchasing our product. It has only a one-time purchasing cost. Thanks, Folder Lock Advanced Team.