Must join!
Response from developer
Hi Emma! I'm so sorry that you've been running into issues. We just pushed a fix, so if you force-close and reopen the app, you should be able to login now. If you continue to run into issues, please email us at help@vault.fm and we'll get to the bottom of it!
App crashing/unable to log in
Response from developer
Hi Emma! I'm so sorry that you've been running into issues. We just pushed a fix, so if you force-close and reopen the app, you should be able to login now. If you continue to run into issues, please email us at help@vault.fm and we'll get to the bottom of it!
Great idea!
Response from developer
Hi, I'm sorry you've stopped receiving push notifications! Please send us an email at help@vault.fm so we can help look into this
great app and concept user experience not great
Updates will sometimes break the playback or chat fixture but the updates have improved the UI
Main issues at time of post (oct 2025)
1. playback feature is broken. you have to play each song individually next song won’t automatically queue or song won’t repeat even if you toggle the feature on
2. payment method updates. wanted to change card and payment method for subscription and it required me going to my desktop ending my subscription and then restarting it as well as deleting and reading the card 3 times. this also resulted in ending my subscription streak
Would love to see a play next feature, artist bio, or analytics of time listened, favorite song/artist etc.; but for now i would just like the auto-queue feature to return
Response from developer
Thank you for sticking with us for a year! We're thrilled that our mission to bring artists & fans closer together is resonating with you. We're sorry that our updates have caused issues - we're constantly trying to improve our product but we'll get better at making sure it doesn't cause any negative experiences for you! We'll prioritize and fix the repeat feature. Lastly: thanks for your feature ideas! It's important to us that the playback experience on Vault is smooth and delightful (including how we auto-queue songs!), and we'll work on improving it as part of future updates. -the Vault team





