Vault.fm User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral33.3% of reviews
Negative experience0.0% of reviews

~ Based on 12 written reviews from the US App Store.

Is Vault.fm Safe?

Vault.fm: Live Group Chats appears mostly safe based on user ratings. AppsHunter Safety Score for Vault.fm is 83/100.

This assessment is based on 37 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.5% of ratings point to a safe experience
8.1% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 37 App Store ratings for Vault.fm.

Is Vault.fm Legit?

Vault.fm: Live Group Chats appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Vault.fm is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the concept, but too many glitches

I love the concept of the app. I’m enjoying be able to connect with some of my favorite artists, but please fix the playback feature! An artist dropped a song today and I couldn’t get the song to consistently play. Each time it would freeze, and I’d have to rewind or fast forward, or close the app down completely.

It would also be great if the vault of songs were organized by artist, or allowed us to add multiple songs to a playlist, rather than having to individually hit play for each song.
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Must join!

Definitely a recommended app if you want BTS from some of your favorite artists!

Response from developer

Hi Emma! I'm so sorry that you've been running into issues. We just pushed a fix, so if you force-close and reopen the app, you should be able to login now. If you continue to run into issues, please email us at help@vault.fm and we'll get to the bottom of it!

App crashing/unable to log in

Love the ability to see some BTS from my favorite artists, but lately i cannot even access anything! the app is unable to verify my email and phone number. i hope they can update an fix these issues so i can listen to my music again :D

Response from developer

Hi Emma! I'm so sorry that you've been running into issues. We just pushed a fix, so if you force-close and reopen the app, you should be able to login now. If you continue to run into issues, please email us at help@vault.fm and we'll get to the bottom of it!

Great idea!

I love this concept, and I’m able to be part of a group chat with an artist I really like! I wanted to give this 5 stars, but after the recent update I no longer get message notifications 😢 I have push notifications turned on both in the app and in my phone’s settings and I’m still not getting them (and before the update I did get notifications)
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Response from developer

Hi, I'm sorry you've stopped receiving push notifications! Please send us an email at help@vault.fm so we can help look into this

great app and concept user experience not great

I have been using the app for over a year now and have had a lot of highs and lows using the app. first great concept, love the idea of bringing artist closer to the fans and the chat feature is incredible for building a community, but have dealt with a lot of issues.
Updates will sometimes break the playback or chat fixture but the updates have improved the UI

Main issues at time of post (oct 2025)
1. playback feature is broken. you have to play each song individually next song won’t automatically queue or song won’t repeat even if you toggle the feature on
2. payment method updates. wanted to change card and payment method for subscription and it required me going to my desktop ending my subscription and then restarting it as well as deleting and reading the card 3 times. this also resulted in ending my subscription streak

Would love to see a play next feature, artist bio, or analytics of time listened, favorite song/artist etc.; but for now i would just like the auto-queue feature to return
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Response from developer

Thank you for sticking with us for a year! We're thrilled that our mission to bring artists & fans closer together is resonating with you. We're sorry that our updates have caused issues - we're constantly trying to improve our product but we'll get better at making sure it doesn't cause any negative experiences for you! We'll prioritize and fix the repeat feature. Lastly: thanks for your feature ideas! It's important to us that the playback experience on Vault is smooth and delightful (including how we auto-queue songs!), and we'll work on improving it as part of future updates. -the Vault team

Love this app

Such a great way to support your favorite artist with mutual benefit!!

Music Artist

App is good

Update the app

The chat not loading at all

Incredible concept and community in this app!

I got this app to support James Blake as my favorite artist and I love it. I am a premium member and I love the UI, the community, the feelings of welcome as, the music that gets released and feeling like I can really support my favorite artists in a genuine and direct way and meet others who appreciate their music just as much.

There are a few ways to go with functionality but it works well and they make updates quite quickly ! Looking forward to what this can become.
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Amazing concept.. but

I love this app, and I would feel really connected to my favourite artists, however you need a “premium membership,” so unfortunately I cannot listen or view some content, and the content I do view is a snippet, and I get the fact you need a way to get money, however I believe that there’s too much locked behind a monthly paywall. Another thing is, there’s very few artists in it, so I would like in the future if they could get more mainstream artists on this app, but other than that, it’s amazing.
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Unreleased music >

Vault makes it feel like I’m in the studio with my favorite artist hearing songs for the first time

Getting to chat with them directly is a nice touch as well!

A great way to support your favorite artist!

I've never felt more connected to my favorite artist! This app releases exclusive tracks from the artists you follow. It's incredible!