VDP User Reviews

VDP
VDP
Shanghai RL Cloud Technology Co., Ltd.

Top reviews

Doesn’t work!!!

No connection nothing…

Dorbell

Not working at all. Just waste of money. Application need to be updated.

Since end og June 2025

The app no longer ringing when visitor presses the button…. otside is ringing but the phone is NOT ….. tested another unit that I have as a spare but same thing. IOS or Android , multiple phones same issue. Will you fix this???? Thanx

After update iOS or App

The app quit working…. Android device is OK multiple iPhones not ringing …. Other options ok. Will you fix this?

Doesn’t work

App doesn’t work , we can’t add device

Password

It says wrong password, but no option to change it. The restart sound is extremely loud and there is no way to change it. Won't by it again.

ياخساره شرائه

I bought the device and installed it a short time ago in my home, but it does not work with iOS 16. Please update the program to make it work.

Incorrect name or password

Device is logged in but it says there is an incorrect name or password - I can see someone rings doorbell, I get notification, but I cannot see video or talk to them

Timbre

Tiene mucho tiempo que el timbre no funciona en la aplicación y por lo tanto no se oye en los equipos cuando tocan el timbre de mi casa.

Doorbell getting offline on smart device

Dorrbell getting offline on smart device. Need to restart station at home and it works for while but get offline again

Black screen

I can’t see the visitor I’m the app! It rings and I can unlock the door but the image is black - what can I do to improve it?

Doesn’t work!!!! Calling only when app is open!!

Fix it - doorbell is useless when app isn’t ringing!!!

Bueno

Me ha funcionado con regularidad, aunque en el momento no está funcionado para notificaciones, tiene alguna falla supongo en actualización

No notification

From last week I do not receive notifications anymore. No updates for more than a year.

Very bad

When someone press the doorbell, I don’t get any notifications in my phone and automatically it hangs up

Notification don’t work (iOS 17.3)

Worst application & support ever in the store.

Connection to mobile

I can’t connect it with my phone door phone set H2014. I installed it according to the instructions and it doesn’t work. Maybe it’s problem with auto regulation with 2,4 and 5GHZ WiFi connection, app will need maybe update

Unable to enter username or password

Says “incorrect username or password” when I open the app but won’t allow me to enter a username or password. Frustrating! App version is 2.7.7 Can you help with this issue?

VDP

Strašná aplikácia, s ktorou je permanentný problém …

Function error

Hello, I have this app for iOS, the application loged me out and I cannot log in, even tho i know my password, it wont let me to enter my password. I tried delete the app and instal again, nothing works. Can you help me?