Vector Mobile User Reviews

Name: Vector Mobile
Rating: 3.2 (125 reviews)

Vector Mobile

LoadDOCs

💼 Business

📊 Productivity

Customer Experience

Positive experience42.9% of reviews

Neutral18.4% of reviews

Negative experience38.8% of reviews

~ Based on 49 written reviews from the US App Store.

Is Vector Mobile Safe?

Vector Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Vector Mobile is 65/100.

This assessment is based on 125 user ratings, with an App Store average of 3.2/5.

Safety Analysis

52.8% of ratings point to a safe experience

8.8% of ratings suggest some concerns

38.4% of ratings point to a risky experience

~ Based on 125 App Store ratings for Vector Mobile.

Is Vector Mobile Legit?

Vector Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Vector Mobile is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Missing Tool

The app’s ability to detect the borders of a document are hit or miss and the lighting has to be perfect for the app to not show dark blotches on the document.

So so it baffles me as to why they would remove the one tool that could correct one of these two weaknesses. Now you get to keep taking pictures until the app can adequately detect the borders of the document you’re capturing.

Why? 🤷🏻‍♂️

Pipkin

17 days ago

Response from developer

Thank you for taking the time to leave us a review. It's our goal to deliver an excellent user experience on the mobile app, so feedback like yours is crucial. We'd like to know more about what you're experiencing, as the issue may be resolvable. Please send us an email to support@withvector.com anytime and we'll look forward to serving you. --Vector Support

Keith Stahl covenant

Wonderful app still trying to figure it out but works well

WVA Hillbilly Keith

8 months ago

Response from developer

Hi there! Thank you for your review and kind words. The quality of your experience is always our top priority, so please drop us a line at support@withvector.com or call/text us at 855-442-5623 if you ever want assistance with anything. Cheers! - Katelyn with Vector Support

5 stars

Use this app every day to scan my paperwork and get in and out of facilities quicker. Makes the whole process a lot smoother at places running

Redhawks36

a year ago

Review

I have used Vector successfully for several year and like it.
Recently it has quit working.
It will not load on either of my Apple mobile devices.
I have tried deleting the app and re-installing, but still nothing.
Any suggestions on why it has quit working.

@#$&*()'l.

a year ago

Worst app in the history of the world

It’s like they built a beta and then just unleashed it for major companies to utilize without a single ounce of support after launch.
User unfriendly, non-sensical, frustrating beyond all get out, and an insult to anyone unlucky enough to have to use it.
I’m sure the companies that are customers shoulder some of the blame. They probably won’t pay for any kind of support. But even their employees say they average about 1 of 5 successful engagements.
Everyone involved should be ashamed of themselves and receive lumps of coal for the holidays every year as penance for this atrocity.
Makes me want to quit my career the once or twice a month I have to open this piece of garbage.

ERB73

2 years ago

Response from developer

Hi there, we apologize for any inconvenience you've experienced with the app. Please contact us at support@withvector.com or call our support line at 855-442-5623 and leave a message. We're standing by to help!

Vector Support

Great app for any business to upload documents. Lauren was very supportive!

Britcasso

2 years ago

Overall easy to use

Simple and easy program to use. There was an issue after the last update, but Vector associates worked hard to get them straightened out. Thanks
Only other thing is that the GPS stamp sets where you first upload and can not be changed.

Sburkett1975

2 years ago

Response from developer

Hi there, we are pleased to hear that you are enjoying the app. If there is anything we can do for you to get to 5 stars, just let us know at support@withvector.com or call us at 855-442-5623! Safe rides!

Garbage

I’m only using it because the company won’t use transflo. Every pic I take I have to manually crop. If I don’t take the pic and insert from my photo album the app will say it’s blurry even though you can clearly see everything. Mine never reads the writing and crops itself. This app is garbage in my opinion.

Transflo is better

2 years ago

Response from developer

Hi there, apologies for any inconvenience you've experienced with the app. If you are having issues, please contact us at support@withvector.com or call our support line at 855-442-5623 and leave a message. We're standing by to help!

VECTOR KICKED ME OUT!

weird how it just logged me out and didn’t even ask me first. Lauren with vector responded to my assistance & was able to troubleshoot! Thanks Lauren for your time & efforts. Miguel w/ FFE out!

Miguel70148

2 years ago

Response from developer

Hi Miguel, we are pleased to hear that you are enjoying the app. If there is anything else we can do for you, just let us know at support@withvector.com or call us at 855-442-5623! Safe rides!

Technical assistance is Awesome!!!

We continually have drivers deleting accounts that effect everyone, and Lauren track down the problem and corrected it in short order.
Also, Lauren analyzed the pattern of mistakes and came up with a possible solution that will be given to programming/IT.
Lauren was fully focused on my issue from the start and ended our contact ensuring that all concerns were addressed.
100% satisfied
100% recommended

SWTO LLC

3 years ago

Response from developer

Hi, we are pleased to hear that you are enjoying the app. If there is anything we can do for you, just let us know at support@withvector.com or call us at 855-442-5623! Safe rides!

Needs to be updated

It needs to be updated for iPhone 15 pro max screen can not press the option on the top of the screen

Najaebrk

3 years ago

Good but….

The app works as intended but now that I have the iPhone 15 promax the dimensions are a little different and the screen does not align well at top for search button and other buttons

Duval99

3 years ago

I would delete this if I wasn’t required to have it

Holy crap is this garbage. So the work loads in the system update once a …. Well whenever it feels like. So I often end up submitting information for load A on load B because B didn’t clear after it was done. Instead it stays active for 48 hours or more.

Now I upgraded to a new phone and the submit button is off the screen so it’s nearly unusable if it wasn’t for a little hack I figured out.

There’s apps that are bad and then there’s apps where the developers need to be beaten for their crimes. This is the latter.

Hightower1545

3 years ago

Great app

Easy to check-in

AVR55

3 years ago

Needs User Editable feature

Works nice for entering loads and info, Needs user edit option for correction of order numbers or other info

Mud_luv

3 years ago

Driver

It is always freezing and getting stuck. Won’t let me finish the tasks. I delete the app and reinstall it and it works fine a couple days and freezes again. Hate this app!!!!

JB Hunt dedicated

4 years ago

Great customer service!!!

I was having an issue getting my trips to load on my app. I called the customer service number, and Lauren was extremely knowledgeable and helpful. She quickly resolved my issue!!!

Chieflonglegs35

4 years ago

Response from developer

Hi, we are pleased to hear that you are enjoying the app. If there is anything we can do for you, just let us know at support@withvector.com or call us at 855-442-5623! Safe rides!

Vector app

The vector app is a very user friendly app and Lauren from the support staff was awesome. Very friendly and helpful. Thank you so much Lauren.

BigBubbaTrucker6979

4 years ago

Response from developer

Hi, we are pleased to hear that you are enjoying the app. If there is anything we can do for you, just let us know at support@withvector.com or call us at 855-442-5623! Safe rides!

Improving more with each update

Everything is improving with each update

buk9tp

5 years ago

Response from developer

Hi , we are pleased to hear that you are enjoying the app. If there is anything we can do for you, just let us know at support@withvector.com or call us at 855-442-5623! Safe rides!