Velora | فيلورا

Velora is the official app for Velora Laundry delivery drivers. Everything you need to run your shift is in one place: your assigned branches, today's orders, customer details, navigation, live order tracking and payment collection. WHO IS IT FOR This app is for drivers working with Velora Laundry. Your account is created by the Velora admin team — if you don't have one yet, please contact your branch manager. KEY FEATURES HOME DASHBOARD • See your current shift (morning / evening) and working hours at a glance • Today's orders count and assigned branches in one view • Quick access to your latest orders and customer details ORDERS • Pickup and delivery orders, filtered by All / Pickup / Delivery / Completed • Follow each order's stage: Assigned, Ready, On The Way, Arrived, Completed • Full customer details: name, address and scheduled time ORDER DETAILS & NAVIGATION • Customer location preview on the map — open it directly in your maps app • Step-by-step timeline: Start → Arrived at Customer → Collect / Receive items → Complete • Order notes and payment information (cash, paid / unpaid) • Collect payment and confirm the amount was received BRANCH DETAILS • Branch phone, service type and location with "Open in Map" • Work shifts with opened / closed status • Today's totals for the branch: total, delivery and pickup orders NOTIFICATIONS • Instant push notification when a new order is assigned to you • Search notifications by order ID • Grouped by Today / Earlier so nothing gets lost PROFILE & SETTINGS • Personal information and car information • Help & Support: submit a ticket directly from the app • Switch between Arabic and English at any time LOCATION DATA Velora collects location data to identify the best route for delivery orders and to detect the nearest orders, even when the app is closed or not in use. Location is used only to assign and track orders during your work. Velora — deliver faster, stay organized and keep customers happy.