Drops my connection all the time
App drops connection to bike and never tracks my full ride. Resets my screen brightness to dimmest every time I use it and the app logs me out then doesn’t work with apple password manager. Sucks
No km/hr
The app doesn’t support km/hr (even though the Breeze display does). It would be a ‘breeze’ for your developer to fix this shortcoming.
Very glitchy, unintuitive (love bike, hate app)
Need to start by saying I absolutely love the bike and all that it is capable of (Tempo) but once synced with the app, I’ve experienced the following:
- battery and odometer metrics went out of sync with bike after second use (needed to re-pair to resolve)
- adjusting any settings for the bike from the app often lag out, fail, claim success but not reflects on bike display
- still unclear on how to set ‘pulse mode’ target zone despite re-reading instructions on how to set
- unintuitive pairing of smart devices
Let the record show that I’m dumb and impatient when it comes to using digital stuff, but if I’m having massive headaches trying to use this app (while rarely dealing with this level of struggle elsewhere), then I imagine plenty of other people are too.
- battery and odometer metrics went out of sync with bike after second use (needed to re-pair to resolve)
- adjusting any settings for the bike from the app often lag out, fail, claim success but not reflects on bike display
- still unclear on how to set ‘pulse mode’ target zone despite re-reading instructions on how to set
- unintuitive pairing of smart devices
Let the record show that I’m dumb and impatient when it comes to using digital stuff, but if I’m having massive headaches trying to use this app (while rarely dealing with this level of struggle elsewhere), then I imagine plenty of other people are too.
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2 phones
Why can’t I login simultaneously from multiple devices? For example, I should be able to be logged in from my kids phone and from my phone the same time there’s no reason to prevent that.
Useless app
Doesnt have any information for my bike yet its saying im registered so essentially this app does nothing.
Can’t sign in
Can’t sign in, password field is covered by keyboard, password autofill fails to populate the password field.
My app isn’t working
I paired my bike with the app and worked the first time. Since then I have removed the app and added the app back 2 times and it is not capturing my ride data. It is open and says it is connected however it never updates with my bike battery life or travel data in terms of sped or anything. Not sure if what’s wrong with it.
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Metric please (km/h)
This version is missing the option to select units. Please fix and I will upgrade my rating.
Tempo bike great. App is horrible
I have had the Tempo bike for 2 months and it’s very intuitive to learn and a dream to pedal. This app on the other hand is the weakest link. It’s slow, hard to use, and uses a lot of energy when using it to track a ride , which is its main purpose I would think. A two hour bike ride uses over 60% of my iPhone 17 battery, if I use this app to track the ride.
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Good but….
Like the app but I need to be to choose km/hr. My bike shows km and the app defaults to miles.
Excellent app and bikes!
This app deserves the highest rating as it VERY easy to use and allows the rider to tailor his/her ride to what YOU want!! LOVE this company, their app and their ebikes!!
Awesome features!
Pairing the bike to the app is extremely easy and seamless. Once paired you have access to all setting of your bike. Much easier changing from the app than from the actual bike. Everything can be adjusted with the tap of a button, not to mention it records the mileage of each ride and shows on a map where you’ve been which is pretty cool. Also has a section to provide software updates so the bike continues to work great; most bike brands require you to take it to a dealer to use a special tool so being able to do it on my own is cool.
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Sucks
This APP SUCKS. NEVER CONNECTS ALWAYS SAYS NETWORK ISSUES.
Doesn’t seem to work
I have two folds…. The app won’t let me add the 2nd bike. Trying to set the app up again and it freezes
Fixed a Glitch
I wasn’t going to install the app but it was needed to update the bikes software. Installation and updating went off without a hitch, and now the battery is charging normally.
Ugh
Won’t let me set up bike. Network error. Not real happy with this company right now
stopped working
says log in. cannot log in. now cannot use app at all.
Error first try
Can’t even log into app. Got an email code. But no password or way to use it.
Horrible app
It shows I’m connected but fails to ever let me do anything. When I go to the connect to app on my bike screen it just comes up with the barcode. Horrible app
Apple Watch support
You must have your phone on you if you’re using your Apple Watch with the bike (Tempo), which defeats the purpose for me. Please add development efforts to make the Apple Watch usable as a heart rate monitor without needing to have the phone with you.
