Venco | Estate App User Reviews

Venco | Estate App
Venco | Estate App
VENCO PLATFORMS LIMITED

Top reviews

Not working

I couldn’t access the app the whole night and I slept in heat and mosquitos

Response from developer

Hello there, we apologize for the inconveniences caused. We are constantly improving the quality of services rendered and as a result we now have an updated version of the app. Kindly download and experience better services. Also if there are any further issues , you can reach us on our support channels. That way, we can attend to you quicker and resolve any issues faster. WhatsApp - https://wa.me/+2349131055071. Email - operations@venco.africa

Splendid

Very effective.

Improve Share Option

The app is generally okay even though it took me a while to figure it out.

Something I cannot get around which infuriates me is the fact that I can only share visitor code via WhatsApp or if I enter their phone numbers.

I need to be able to copy and paste easily without limitation to these options. What if I want to share the code vis instagram or email?
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Prompt response

Had a pending charge reading on my app and I sent a complaint. Response was unbelievably fast and resolution was within minutes. Well done.

Kk

Easy to use and with comfort

Gets the job done

Love the simplicity of the new version. Simply a must have for any serious estate at this point

User-Friendly

The app combines a wide range of features into a single, user-friendly platform. From booking visitors and managing electricity bills to reporting issues and accessing emergency contacts. The clean interface and intuitive design also makes it easy to navigate.

Crap

Too many glitches, so much room for improvements. I hate that I’m stuck with this app, NOTHING works right with this piece of crap

Response from developer

Hello, we apologise if you have experienced any inconvenience while using our app. Our support team is always ready to assist you. Please reach out to operations@venco.co

Bad Management at Emcel Court Phase 1

They're ripping us off with this app at Emcel Court Phase 1 Ikota GRA the management is the worstest have ever see, paying 200,000 just for light monthly even after I still have light on my pre-paid meter focus people to buy light if you didn't buy they'll discount your light after contributing extra money like 50k monthly
•management Name: Didi Cole Limited
Any estate you see that use this app my sister and brother run for your life, they don't care they'll take all your money.
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Complaint

Can’t access the App + is there a office or an Admin I can lay complaint to?… because the assigned estate manager(mr Paul) isn’t helping and he keeps telling me his boss’s hasn’t responded on the issue of the over charged bill on my apartment and I want that to be rectified ASAP! So I can pay my proposed bill. And I feel bullied not able to buy power in my apartment because of the management’s mistakes please! This is draining and I’m honestly running out of patience please.
Estate: Oral estate extension
Name of resident: Miss Faith.

Would be glad if my complaint is been looked into and rectified. Thank you.
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Response from developer

Hi Miss Faith, We apologize for your experience with our app. Please send an email to operations@venco.africa Someone is waiting to attend to you.

Terrible app

Not sure how anyone gave it five stars. Engineering team must be very small or non existent.

Extremely difficult to create user controls which is one of the most important things in estate management

Sign in is woefully slow with otps not working

After sign up and allowing notifications can no longer progress.

Why can't anything be done well?
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Response from developer

Hi Uzoayo, We sincerely apologize for any inconvience caused! Our team has taken your suggestion into consideration and published a new version of the app that fixed all of the issues you raised.