Worst app ever
Response from developer
Thank you for your feedback! The link required for pre-registration of guest data is sent by email to the guest who finalizes the accommodation booking. On the interface available via the link, everyone can scan their ID document, so there is no need to enter the data manually. If the link is reopened after a guest’s data has already been recorded, the details of the previously recorded guest data cannot be edited or viewed. The law requires every Hungarian accommodation provider to scan guest data on the guest's photo identification document and store it in the data storage location designated by the Government. Further information on the scope of the data stored, access to the data, data processing and legislation please visit https://vizainfo.hu/.
Extremely disappointed!!!
Response from developer
If you experience any malfunction, please contact our customer service at turisztika@1818.hu or 06 1 550 1855, available 0-24 hours. In case of a written report, we recommend that you attach a screenshot of the phenomenon, with an accurate error message, in order to speed up the troubleshooting.
Unnecessary
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/.
Date of birth entry unavailable
Simply doesn’t work
Needs Improvement
Rubbish
Typical
Only a dictatorship would want all this data for you. Or a crime syndicate. Luckily in Hungary it’s a two for the price of one package.
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/. It is important for us to provide innovative digital solutions for the tourism sector; therefore, we welcome any suggestions that enhance the efficiency of NTAK data reporting. If you have any proposals, please forward them to turisztika@1818.hu
Unbelievably sketchy
They literally try and get your mothers maiden name.
What an insane breach of privacy for someone just trying to visit. It’s not like we don’t already go through customs.
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/.
Very disturbing.
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/.
Errors
Response from developer
If you experience any malfunction, please contact our customer service at turisztika@1818.hu or 06 1 550 1855, available 0-24 hours. In case of a written report, we recommend that you attach a screenshot of the phenomenon, with an accurate error message, in order to speed up the troubleshooting.
Worked but hard to use
Response from developer
Please note that for countries outside the European Union, only passport scanning is possible. If you frequently encounter issues with passport scanning, please contact us via email at turisztika@1818.hu or reach our 24/7 customer service at +36 1 550 1855.
Useless. Can’t take picture of ID with iPhone 14
Response from developer
Please contact customer service regarding the error indicated in the comment. According to the regulations, guest data must be recorded using an ID scanner, a requirement that the VENDÉGEM Szállás software meets. If you have any suggestions, please forward them to turisztika@1818.hu.
typical useless hungarian app
App does not work at all
The app doesn’t even open.
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/.
How secure is this app?
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/.
Why does this necessitate an app
Response from developer
The accommodation provider is obliged by the amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions to scan the data on the guest's photo identification document with a document reader upon arrival. The guest is obliged to present his/her document to the accommodation provider in accordance with Article 34 (1) of Government Decree 414/2015 (23.XII.). For further information on the scope of the data stored, access to the data, data processing and legislation, please visit https://vizainfo.hu/en/.
Egyszerű okmány scannelés 👌
- Legutóbb használat során elbénáztam mert gyorsan kattintgattam és gyerekként regisztráltam magam amit nem lehetett visszacsinálni 🫣😅
- Szerintem nem egyértelmű hogy a Befejezés gomb mire való (a saját adataim bevitelének, vagy a foglalásnak a lezárására)
- szuper lenne ha a kóddal azonosított szállások elmentődnének és könnyen szerkeszthetőek lennének
Az okmány scannelés viszont tényleg szuper, és az UI/UX is igényes! 😊
Unable to use the app
Please help!
Response from developer
Thank you for your comment. We appreciate your interest in the VENDÉGEM Szállás property management software. Currently, the software is available only in Hungarian for accommodation providers. Your feedback is valuable to us and helps guide our future enhancements.

