Atrocious
This is terrible. It never works and it's nonsensical.
Sorry sorry sorry
This is what happens when an industry has no competition. Absolute garbage.
Glitchy crashing app
It’s already bad enough that it’s a glitchy app but now it says it needs to update but every time I click the update button it goes to the App Store and then when I push open to update, it goes back to the app without updating. Absolutely useless!
Terrible interface
You pay $500.00 a year for an app that always needs a new version to let you in, doesn’t understand vaccine schedules, wants you to pay for trainings that you can get for free elsewhere, the machines never have paper to print your badge, and if you have an issue I hope you speak Hindi because their support definitely doesn’t speak English.
0/5 stars
0/5 stars
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Update Loop
App states “update needed”, makes me go to the App Store where no update exists…
NEGATIVE STARS
I have work in 9 minutes and the app says this version is no longer supported and to update but no update is available!!! WTFFF! I’m at my strictest account too! GET IT TOGETHER GHX 😡🤬
Frustrating App
I log in and it tells me “Tap to update”. I tap and it takes me to the app in the App Store. No ability to update the app. I’m going in circles! Also, when I open the app it recognizes my face so the app should open. It doesn’t. I still have to type in my password. Huh?! Do better!
Terrible
Glitches and crashes or never loads. Terrible login. Customer service stinks and asks for money to perform any action.
Stupid update
How are you going to tell me that the app needs to be updated and when I go to the Apple App Store it says open instead of update. Can wait for you guys to fail or get acquired but you get nothing
Always Glitching
Simply silly. Just the worst. Never reliable.
Piece of trash
Worst app on my phone. The entire Vendormate company is trash. They overcharge reps and their products never work, including this god awful app
This app is garbage!!!
How else do you put this other than this app has never worked properly. If you are a hospital or a clinic that can choose another company you should.
Pathetic
Trying to sign in is very frustrating. Why do you have Face ID if you still have to put in your password every time? What’s the point? Updates? Three attempts to sign in with the same password it finally took it. Then asked me to update. I follow the prompts, update the app and now I’m stuck in a circle: update-to-open, update-to-open, repeat…. Now do I just have to wait until the next Update comes? Or do I delete the app and reload it?
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Useless App
Constant glitches, constant updates with no changes, poor customer service, this company runs off of incompetence.
Update glitch
App won’t update. It just keeps you in a useless loop.
Never works
Glitchy and slow. Fix it for crying out loud!
Worst app ever
Never functions right. Always an error. Asks you to update. It never corrects. It won’t let me rate zero stars
Horrible app
Terrible app. Always crashes. Not very easy or friendly to use.
Costs Time
This app literally uses so much extra time because of bugs and not being able to log in easily. You can literally log in with Face ID one minute, and then the next, it doesn’t remember you. It will scan your face and nothing happens. So, you have to restart the app sometimes and then log in with PW. How many PWs do we have to remember!? Lost track.. with that, I have to jump over to another app to lookup my PW then go back and login. A user could do this multiple times in one morning. Why!? This app is fairly easy to use once there, but the road there is really annoying. I know you all can do better.. most other credentialing apps have.
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Horrible.
I should sue them for the amount I’ve times I’ve potentially lost business because their app glitches and I cannot get in. Then request a password reset, and it won’t work. Then I call and they try to send me a rest, and it won’t work. Currently sitting outside a hospital, which I drove an hour to, waiting on someone to call me back. This doesn’t happen with any of my other credentialing services.
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