Straight up garbage
Why do I need an AI assistant right in the middle of my credentialing app? You guys are clowns
It got worse
I didn’t think it was possible but it got worse. Signing in at a hospital is more difficult and I can’t figure out how to sign out from a hospital visit. Plus it keeps telling me things need attention that don’t.
The worst, just got worse(r)
We already hate everything these services stand for, but at least the old app made it easy to sign into accounts. The new app is absolutely AWFUL. Took me 5 minutes to figure out how to sign in and then another few minutes to troubleshoot why I was getting denied. Stop trying to make it idealized, it can never work. I need to be able to get in and out of my accounts at the drop of a hat when they call. I am begging administration to switch credentialing vendors.
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Amazing App!
I love this app!
JC
The app feels clunkier with the rebuild. They changed the color big whup, and made it harder to navigate. UX is abysmal as normal with these things. Yet, we are required to use various apps to do our job. The only positive is you can schedule appointments which you used to be only able to do through the website.
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Terrible to use app
It’s terrible
Atrocious
This is terrible. It never works and it's nonsensical.
Can’t even use app
Open the app and it says current version is no longer supported and to update to newest version, so I go to the App Store and there’s no update available. So can’t even use the app to check in for my job.
Never works correctly
App never works correctly or efficiently. How is saying I must update and it takes me to AppStore and then back to update screen. GHX is HORRIBLE!!
Sorry sorry sorry
This is what happens when an industry has no competition. Absolute garbage.
Glitchy crashing app
It’s already bad enough that it’s a glitchy app but now it says it needs to update but every time I click the update button it goes to the App Store and then when I push open to update, it goes back to the app without updating. Absolutely useless!
Terrible interface
You pay $500.00 a year for an app that always needs a new version to let you in, doesn’t understand vaccine schedules, wants you to pay for trainings that you can get for free elsewhere, the machines never have paper to print your badge, and if you have an issue I hope you speak Hindi because their support definitely doesn’t speak English.
0/5 stars
0/5 stars
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Update Loop
App states “update needed”, makes me go to the App Store where no update exists…
NEGATIVE STARS
I have work in 9 minutes and the app says this version is no longer supported and to update but no update is available!!! WTFFF! I’m at my strictest account too! GET IT TOGETHER GHX 😡🤬
Frustrating App
I log in and it tells me “Tap to update”. I tap and it takes me to the app in the App Store. No ability to update the app. I’m going in circles! Also, when I open the app it recognizes my face so the app should open. It doesn’t. I still have to type in my password. Huh?! Do better!
Terrible
Glitches and crashes or never loads. Terrible login. Customer service stinks and asks for money to perform any action.
Stupid update
How are you going to tell me that the app needs to be updated and when I go to the Apple App Store it says open instead of update. Can wait for you guys to fail or get acquired but you get nothing
Always Glitching
Simply silly. Just the worst. Never reliable.
Piece of trash
Worst app on my phone. The entire Vendormate company is trash. They overcharge reps and their products never work, including this god awful app
This app is garbage!!!
How else do you put this other than this app has never worked properly. If you are a hospital or a clinic that can choose another company you should.
