Veni Front Desk

Veni Front Desk runs the lobby of a staffed building from one tablet. It's for front desk staff in buildings that use Veni; the building's management sets up the desk and its team. WHO'S ON DUTY Tap your name to start a shift, or sign in with a code texted to your phone. Every call, package, pass and key you handle carries your name. With nobody on shift, the front desk team still gets the calls. CALLS WITH RESIDENTS Residents call the desk from their Veni app, and you answer on the tablet. Call a resident's home with one tap to let them know a guest is here. A second call waits instead of colliding. PACKAGES, LOGGED IN SECONDS Log a delivery and the resident hears about it right away, with the carrier, a note and where it's held. The board shows what's waiting by unit, and stale packages surface on their own. ONE SHEET FOR EVERY PASS Scan a guest's QR code and the pass opens: who set it up, then one button for each step. Check ID by scanning the barcode on the back of a license, admit the guest, and hand over a key on the terms the resident signed. A PRIVATE LINE TO RESIDENTS Message any resident, reply in threads, and use one-tap phrases like "Held at desk". THE DAY, ALREADY LISTED Happening today lists who's expected, keys out, stale packages and residents waiting on a reply, with a short summary when the building turns it on. Hand off to the next shift with a note. ON A PHONE, IN THE MAILROOM The same shift continues on a phone: point it at a shipping label and the resident's name is read on the phone itself. Scan a package that's already logged to hand it out, or open Packages to see everything waiting and hand over a unit's packages, so heavy boxes stay in the package room. RUN FROM THE OFFICE The roster, the ID policy, the key terms and the desk's sign-in all live in the Veni management portal. PRIVACY Veni shows no ads and does not track you. Shipping labels are read on the device, ID checks keep only the result and never a photo, and sensitive data is encrypted. Veni Front Desk works with a building that uses Veni; the desk sign-in comes from the building's management.