Venstar Skyport User Reviews

Customer Experience

Positive experience59.9% of reviews
Neutral11.7% of reviews
Negative experience28.3% of reviews

~ Based on 247 written reviews from the US App Store.

What users say

Is Venstar Skyport Safe?

Venstar Skyport appears safe based on user ratings. AppsHunter Safety Score for Venstar Skyport is 92/100.

This assessment is based on 3,557 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
3.2% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 3,542 App Store ratings for Venstar Skyport.

Is Venstar Skyport Legit?

Venstar Skyport appears to be a legitimate app. AppsHunter Legitimacy Score for Venstar Skyport is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitches out sometimes

It works when it works but glitches out and won’t sync up unless I turn off the whole circuit

Thermostat

It has a lot of issues communicating with the thermostat

Support for T5200 weak. New 7900 series better but has a glitch

I’ve owned two of the 5200 series for about 12 years. Initially support was excellent but for the past 3-4 years controlling vacation schedules is non existent with the app.
I replaced one of them with the 79 series and it will control vacations however when I ask alexia it’s temperature, it responds the initial factory setting rather then the adjusted temperature.
Show more

Remote

Able to oversee unit usage from home… which is beneficial, since many times, systems don’t get turned off and are left to be ran all night which is not cost efficient

Wireless T-stat

Best!!!

Not perfect

Sometimes not working even internet is connected

Really good App

Love the App, it is better than Honeywell except for one thing. My sole complaint is in the programming. Every setting is registered separately. I can’t just program the entire day, save it and the exit. I have to do each separate event of the day, register, exit and then do the next event of the day.
Show more

Working much better now

I was not a fan of this app when it first came out I don’t know if there was any updates that were done to it. We just started running our air-conditioning unit for the summer and the app has worked flawlessly this time. Thank you very much.

Easy to use

Super easy to use and dial temperature from your phone.

Easy & Worth the the investment

Love being able to use my phone to adjust AC and heat. Turn off unit summer and winter when traveling. Turn on an hour or so before returning.

Unit is easy to program.

Update mechanism

Four stars because the app often doesn’t update information for some time, or requires a restart to get fresh information, otherwise it works for standard control of the thermostat and does provide a lot of remote configuration options, which I appreciate.

Great system

We absolutely love our Venstar thermostat!! Works perfectly…easy…everything it was advertised to do!

Mostly Very Good

Every once in a great while, maybe 7-9 months- the app will glitch and stop working. The solution is to just delete it and then reinstall the app. The password is still saved and the app is back in business.

Very good overall

Lots of features, some minor issues that need to figure it out probably resulting from the many options interacting with one another.

Venstar Skyport

The app is one of the best for communicating to your heating/air conditioning systems I would highly recommend this app to anyone!!

Excellent app

I love being able to not know see real time what the temperature and the settings are inside of my house, upstairs, downstairs, or even in the garage, but then to manually override at the settings so if I needed to turn it on or off at any point in time in any of the three zones, I can do it

It sucks

Repeated attempts to connect to wifi fail! No suggestions provided to help resolve issues.

Entry clerk

Best controller

10 years old

Been using this thermostat and app for over ten years. Friends that do not have the remote capability are always envious

Great app!

Very intuitive, full featured UI. Complex features are available, but appropriately in a deeper layer of the UI. App is very stable and reliable.