Good content but money grab of course - UPDATE!!
I reached out to Skyscape and they were able to quickly restore my access. Happy to be able to use this comprehensive app once again - there seriously isn’t anything like it available in the vet med space. Thank you again! 5 stars!
I purchased this app and all of its related content a year ago, or maybe more. It has been an invaluable resource for me. Today, I go to look something up and find that all the content is locked because I now need to subscribe to access said content. I was not made aware of this change nor has any consideration been taken into the fact that I already paid for the content of this app when I purchased it! At that point in time there was no mention of a subscription fee. Disgraceful. Two stars because it WAS a good app.
I purchased this app and all of its related content a year ago, or maybe more. It has been an invaluable resource for me. Today, I go to look something up and find that all the content is locked because I now need to subscribe to access said content. I was not made aware of this change nor has any consideration been taken into the fact that I already paid for the content of this app when I purchased it! At that point in time there was no mention of a subscription fee. Disgraceful. Two stars because it WAS a good app.
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Response from developer
We are happy that you reached out to our support team and they were able to correct the issue for you in a timely manner. Please do not hesitate to reach out to us if you have any issue with our resources.
Money grab
Was a good app. I paid $130 for the app years ago and now all of a sudden they are telling me a I need to pay a monthly fee. I’ve sent two emails to support and they don’t answer.
Response from developer
We are sorry to hear you are not satisfied with your purchase. Please contact support@skyscape.com so that we can assist with the issue. We are not sure where you contacted support earlier but we have a policy all emails are answered within 24 hrs.
Good content but money grab of course
I purchased this app and all of its related content a year ago, or maybe more. It has been an invaluable resource for me. Today, I go to look something up and find that all the content is locked because I now need to subscribe to access said content. I was not made aware of this change nor has any consideration been taken into the fact that I already paid for the content of this app when I purchased it! At that point in time there was no mention of a subscription fee. Disgraceful. Two stars because it WAS a good app.
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Response from developer
Please contact support@skyscape.com so that we can look into your issue.
