Vets4Pets User Reviews

Vets4Pets
Vets4Pets
Pets at Home

Customer Experience

Positive experience16.1% of reviews
Neutral0.0% of reviews
Negative experience83.9% of reviews

~ Based on 62 written reviews from the US App Store.

Is Vets4Pets Safe?

Vets4Pets appears safe based on user ratings. AppsHunter Safety Score for Vets4Pets is 93/100.

This assessment is based on 5,449 user ratings, with an App Store average of 4.7/5.

Is Vets4Pets Legit?

Vets4Pets appears to be a legitimate app. AppsHunter Legitimacy Score for Vets4Pets is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working

I can't get on the app keeps saying error has occurred šŸ¤·šŸ¼ā€ā™€ļø

Pointless App

Requesting appointment does nothing and isn’t logged on app, details of visits aren’t logged as still says last visit N/A although I’ve been twice, waste of time really having the app.

Lack of communication

I’m very disappointed that with today’s technology there is the inability to create live appointments on this app or communicate, we have tried calling and got no answer so requested a call back which we are still waiting for, surely there is something that can be done about this as what is the point of advertising a service you cannot provide??
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Rubbish

Rubbish website it has lost all my dogs information

Booking appointments

As I’m hard of hearing this is easy and quick for me. No need to speak to a person just use the app and I’m done.

Bugged

The app is saying server error and has been for sometime something clearly wrong

Poor link

Why is it with today’s technology that not all the details regarding vaccines, appointments with our pets etc do not appear on the app history, only the worming and flea treatments are on it, this is not sufficient!!!

Unable to update

Forgot I had set this up and once I re downloaded I realised why if not bothered with it for years!
Can’t update any of my details including my house move and the new vets location. Doesn’t show appointments. Doesn’t give me any more information that I can get on the usual vets4pets app. Pointless!
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Paw!

Pretty useless.
In terms of usability, it’s not great. Appointments can only be book with a vet, so if a simple claw clipping or something else done by a nurse, you still have to phone to book. Also can’t see a full record.
Worst thing about it is if you move - no way to change your address or move practice, you have to register again. Also no way to remove your account if you want to delete the app. Don’t bother!
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Doesn’t work

I had to ring the vet to get my appointment, then the follow ups don’t ever appear on the appointment list, so it’s kinda useless to be honest. Uno stario!

useless

worst app doesnt let you log in and when you try to it says error conflict and when you try to reset the password it asks for a code first but after entering the code it says its incorrect?

Not a working app

The app constantly deletes your pet profile when updating.
You never get the details from the vets on the app either.
Not sure why they have created an app if it does not even do the basics.
This app is just plain rubbish.
Shame you cannot rate in minuses or I would have done so.

Healthchecks

Thank you to Lou for checking Ozzie & Doofas today. She is very caring and the dogs calmed down with her. The nurses made a big fuss of the boys when we were leaving.

Welcoming

We are new to the practice but we have found it very welcoming , helpful and efficient. Really nice staff on reception and lovely vets!

Not able to login since last one tear

I am a registered user but the app does not log me in correctly, hence I have not been able to use the app for more than a year. Tried multiple times but no luck. Wrote an email to support for help but no response.

Olive Berridge

Thank you for being careful and kind at my check up
And vaccinations
I get a little nervous when I come and see you but you always look after me and make me feel safe
My cat mummy agrees
Love from Olive the black cat x

Can’t make appointments

There is an option to request appointment. Only option is emergency appointment. I don’t want an emergency appointment. I’m trying to book the vaccine appointment Vets4Pets keeps texting me about. App fails to deliver this critical functionality.

App has glitches

Trying to register my cats and when I select breed it just goes to a blank page,not a great start as I can’t register my cats through the app

App is useless

Since changing practice, but still with vets for pets, the app won’t accept the change in details. I deleted and restarted - didn’t work, receptionist tried for me - that didn’t work either. She emailed customer support - I heard nothing. I emailed customer support and still no reply. Absolute waste of time, I wouldn’t even give it 1 star !!
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No appointments listed

I have to book monthly appointments but because I don’t book on the app they don’t show.
Would be useful to have all appointments on there rather than have to make a separate note of them.
Pointless app