Vi User Reviews

Customer Experience

Positive experience37.2% of reviews
Neutral4.4% of reviews
Negative experience58.4% of reviews

~ Based on 613 written reviews from the US App Store.

What users say

Is Vi Safe?

Vi: Recharges & Payments appears safe based on user ratings. AppsHunter Safety Score for Vi is 90/100.

This assessment is based on 28,633 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
4.2% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 28,633 App Store ratings for Vi.

Is Vi Legit?

Vi: Recharges & Payments appears to be a legitimate app. AppsHunter Legitimacy Score for Vi is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Great service

Very slow

So slow and stopping in between

I want income calls details which you have not sent

Send me details of incoming call

Good app

Very easy to understand

Good

Very good

Bad service by vi

The only company which is charging for basic international roaming pack.
I am struck this time with idea . Not going to use vi any more.

Vi

Adipoliyan

Excellent

Very nice app

Good

Good

Worst support

Customer service email never responds, chat support agents have no idea about issue resolution. Every agent cooks up his/her own story about issue, just to get rid of support. No escalation points, no sla for resolutions. Vicustomercare is a nexus running on its own. Switching to airtel.

good service

i like vi very good service πŸ‘πŸ‘

Meaningless app

I have a communications prepaid card meant to pay only telecom providers as per the govt directive.
And this app does not support such cards , whereas its website supports payment through such cards.
What a waste of time.

Worst

Worst

No accessibility features

Apple has provided multiple ways for apps to be more accessible for visually impaired people. Vodafone has decided against implementing any of them. I can’t even increase the font size to read when my service validity date. Ability to increase text size is a minimum feature necessary for all old people who can no longer read faint text in small size.
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Worst

Worst and scam

Worst

Stay Away

Network slow in our area

Same

Vi

Thanks so much

payment

easy and quick payment system

Good

Nice