VIA Rail User Reviews

Top reviews

Unusable

This app opens to a screen saver of a train with text that is completely unreadable on a phone.

Good Description

This app is as it is described. It’s a bit clunky to maneuver on the iPhone screen but once you get used to it, it works well. It is a description of the Canadian train on the different levels of service. It is not a reservation or a tracking app. I was able to acquaint myself to my sleeper cabin and all the features that come with it.
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Useless and boring

Also download this by accident. I might like it more if you could actually navigate through the app, but none of the options seem to work. It’s really annoying that it presents itself as Via Rail when it’s just a game of sorts

Great car layout and service summary

It’s sad the bad reviews are because folks can’t read. This isn’t an official Via Canada app and so, of course, you can’t book travel on it. But it’s the best thing I’ve found yet for seeing car and cabin layouts. Much better than just photos. It will be wonderful to get familiar with the train before going. Thank you for developing this. I had no trouble figuring it out.
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Not an App — Just Obstructive

This app is totally unusable. It will not work on an iPhone and appears to just be a very old-school screensaver with some unreadable buttons along the bottom. You cannot exit out of it without shutting down your phone and rebooting it. The Via Rail desktop site has no mobile functionality either. I cannot believe a national rail service has such an appallingly bad digital presence.
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this isnt the correct app guys chill out

if you guys used your eyes youll see its not the right app

People are confused about this app

It seems like a lot of people think this is the official “VIA Rail App”. It is not.

It clearly states that it is the VIA Rail “Canadian” train app. For those that don’t know it, The Canadian is the train that runs 2 or 3 times a week from Toronto to Vancouver Canada. It is world renowned!

I think that this app will give people who would like to travel on that train a good idea of what to expect from the layout of the cars (those single rooms are small but cozy) to the food (fabulous!) to the amenities..

You need to put in way more pictures of the scenery… in all the seasons… to improve it but it is fun to look at.

It is what it is. Pretty good, in fact. All of those 1 star people should learn to read and not assume they know everything. I hope I don’t run into them on the train.
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Don’t!!!

Absolutely useless app. It blocked my screen and I had to shut down my phone twice before deleting it. This is nothing but an infomercial and screen saver. There are no discernible schedules or booking tools. What an absolute embarrassment to VIA Rail!

NOT for booking trips

Downloaded expecting a convenient app to book a trip and maybe even explore (destinations, routes, scenery, etc) but not the case. I have too many apps as it is and this one adds zero value IMHO.

The worst travel application in the world

First thing in my mind once you downloaded app related to Travel is the trip that I purchased.
This one is not, and it seems like junior high school project. Waste my time!!

Useless App

There is nothing worthwhile in the app.

Utterly useless app

Don’t bother downloading not useful at all

App is virtually non functional

All sizing is off. Its like its meant for a desktop. Can’t read headings since they are miniature. Doesn’t move out of landscape. Stupid graphic looks nice but wastes time to get to booking. You would think that after replacing an outdated app (tho functional) they would have tested this app so it would at minimum be functional. Once again the VIA train world cant seem to embrace anything modern in any way that improves things and still stay competitive.
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Horrible

I can’t but tickets, I can’t navigate anything anywhere, it’s completely unusable, unless you want to see an over 3d animation of the train.

Pourri

Je ne comprend pas pourquoi dans les pays en développement la technologie est tellement avancée et au Canada on fait vraiment pitié?
Effectivement c’est application est useless

So bad

What was wrong with the old app?
Hope you got your money (our money) back!
Wow!

Poor app

Absolutely useless!!!!!!

This is not an Application it is only a video

Nothing in this application, just a video.

Really

I couldn’t even figure out how to make a reservation. Just train details as far as I could find. Not user friendly at all.

What the?

I don't even know how to get off the page with the train on it. The words are so tiny that I can't see them at all! How do you book?