Via Travels User Reviews

Top reviews

No flight error glitch team can you help please first time seeing this

Via.com showing me no flight not just for multiple times on different destinations as well strange

Cheated by Via team_Deeply disappointing

Hi all and via team, I have been cheated by your team by not refunding the amount after cancellation. It was clearly said that i will get refund if i cancel the ticket for an emergency situation even after paying cancellation fee. Is this a new scam in India? Are you guys planning to expand this to a new scale? If not, refund my amount back to my account.
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Poor design

Horrible design, wont process my card, can’t change the language, I can’t call anyone. So far this is the WORST booking experience I have ever had trying to book a flight.

The worst!

Don’t even try to get anything from this website, such a scammer!

Pathetic cancellation policy.

Pathetic cancellation policy. They charge more than the price you booked . Book from Via only if you will traveling on this ticket, don’t plan to by any ticket as back up seeing refundable option.

Awful

Customer service, terrible.
Interface, terrible.
Chat interface, terrible.
Awful company, with awful service and Awful tech.

Still not so refined

This app offered me a good deal but booking from them is such a hassle
I was not able to deduct the coins I have from the final amount neither I could add my identity related details on the website.

Also due to some bug I cannot add my ticket to my Apple wallet! 👎

A good customer care and a stable platform will fetch you growth!
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Stupid all Thai instructions with English

Can not rate as in Thai

Unhelpful

موقع وبرنامج فاشل جداً واتوقع غير مضمون!! م يردون على الشات ومضيعه للوقت.

They never answer and it’s been awhile trying to get contact with them and it’s still fruitless and wasting my time tbh!!

Over charged misleading to fraud

I booked my ticket from singapore to Lahore , at time of booking that shows 670 is total but after getting statement from my bank in Singapore they charged me 730. That is totally unfair and sort of fraud with users.

Poor customer service

No response to any chat, email or calls! Buy direct!!!!

I expect more features

I expect more features

It works

It works, it finds and books flights.
I booked a rt flight Chicago to Singapore. Did it perfectly and at a good price. No complaints.

Wastage of time

Wastage of time. Cheating with customers and making them fool.. Showing something else in the offers and while redeeming it's coming different..plz don't waste your time..