Don’t update to 2.0
If you need ViaFit workout history, don’t update to version 2.0. I unfortunately updated, and now all my history has disappeared.
Doesn’t work
Just realized that I have over 300 workouts all on the same day
Avoid
3 years waiting to fix sync with apple health. Tech support pleasant but useless. Go with another brand if you track using Apple Health/Apple Fitness. With this need to take off watch for workouts then manually add data.
HORRIBLE
Super bad app. And it won’t connect to your Matrix equipment. Customer service is even worse. Be prepared to remain on hold for MORE THAN AN HOUR, after which your issue will not be resolved.
Does not work with Apple Health anymore!
The app seems to have lost its ability to link with Apple Health correctly - I can see AH data in the ViewFit app, but not ViewFit data in the AH app, rendering it useless for logging workouts.
I’ve tried deleting the app and starting again, and have checked permissions, all are correct.
I’ve tried deleting the app and starting again, and have checked permissions, all are correct.
Just downright terrible
Does not work as advertised. App integration with third-party apps does not work which is very disappointing, especially given the price of the equipment that this app is supposed to work with. I do not recommend Johnson branded equipment like Matrix, Horizon and Vision fitness if you’re looking for “smart fitness” machines.
Show more
Not contesting to Apple Health
I got it to connect mmt Eliptical info to Apple Health. The info makes it to the Viafit app, but no further. I set all the settings in place, but no luck. Does anyone have it working?
Doesn’t send workout info to Apple Health
I’ve got the Matrix TF50 treadmill. The treadmill sends workout info to the ViaFit app and the ViaFit app says it’s connected to the Apple Health app. The problem is that when I check the Apple Health app for workout information, it’s not there. This very expensive treadmill has a terrible app. They need to update this app now!
Show more
Poor design for such expensive exercise equipment
The ViaFit app is sad.I have a Matrix T75 treadmill. And have been trying to find easier ways of connecting to Apple Health without having to start my Apple Watch every time. The ViaFit app does the very minimum basic function of tracking workouts completed on the treadmill. It says it links with Apple Health and Strava but I have not found that it actually sends the workouts to HealthKit or Strava despite having “connected” them. And Strava in ViaFit lists a date and time with Strava but nothing shows up in Strava.
I guess I will go back to using my Apple Watch while I am using the treadmill. Extremely dissatisfied considering the cost of the treadmill. Looks like this app has been completely abandoned for improvements.
I guess I will go back to using my Apple Watch while I am using the treadmill. Extremely dissatisfied considering the cost of the treadmill. Looks like this app has been completely abandoned for improvements.
Show more
Unusable
Workouts simply stop transferring from Matrix XuR console on our elliptical. Many resets, user deletes, reinstalls, power resets etc. have not helped. Support help requested with no response. Even when workouts were transferring, data was quirky. Not worth the trouble and will look for a better interface app.
Show more
Doesn’t sync to Apple Health
Workouts show up correctly in the app but don’t sync to Apple Health so it won’t help close your rings or show up in Apple Health/Workouts.
Embarrassing bad
I use this to connect to a Matrix treadmill. It works occasionally. By occasionally, I mean almost never. The only way to update workouts is to delete the app and reinstall. If it wasn’t for wanting to record the workout data in Apple health I’d just delete it
Don’t waste your time
Doesn’t work
Awful may be a better description
Awful may be a better description
It’s bad… so bad…
Well it will download and open. And you can “connect” it to Strava and Apple Health. But if you actually want it to sync activities, you are out of luck. After a few days of not not syncing, I’m now getting constant “uploaded with errors” Strava notifications, though nothing actually uploads. So not only does it *not* work, it actually makes things worse as I have to deal with constant error messages.
At this point it seems like they just made this app so they could say that workouts will sync in order to sell the equipment, as I have no idea how something could be this bad for so long without being fixed with an update.
At this point it seems like they just made this app so they could say that workouts will sync in order to sell the equipment, as I have no idea how something could be this bad for so long without being fixed with an update.
Show more
Out of Business?
I’m pretty sure ViaFit and Johnson Fitness are going or gone out of business. I’ve contacted them repeatedly and they never return calls or emails. The tracking feature of my treadmill no longer works. Avoid this brand if that’s a key feature
Great app
Keeps me focused and I love the goals you can challenge yourself to. Connects to many significant apps as well. Would not kind a place where you can log and track weight on this app so I am not using multiple apps.
Simply Doesn’t Work
We just purchased a Horizon Evolve 3 Elliptical, one thing that attracted us to this Elliptical was the promise of an Exercise App and Website that could track our workouts and relay this information to other apps.
Since day 1 this app nor Website has done so. I have repeatedly tried to seek support help with this but the responses are that it’s my issue not their’s.
I can’t even consistently record manually be I apparently take pictures with glare according to them. I have yet to find glare in the pictures before hitting the same button.
Don’t waste you time with this app, website or for that matter Horizon/Johnson Fitness.
Since day 1 this app nor Website has done so. I have repeatedly tried to seek support help with this but the responses are that it’s my issue not their’s.
I can’t even consistently record manually be I apparently take pictures with glare according to them. I have yet to find glare in the pictures before hitting the same button.
Don’t waste you time with this app, website or for that matter Horizon/Johnson Fitness.
Show more
Never connects
This is a terrible app, who coded this a middle school person. Never finds other apps and is has zero friendly ways to connect to machines or other apps. Honestly this is extremely disappointing
Garbage app don’t waste your time
This app is complete trash. I’ve attempted to “capture” and/or manually record my workouts; all attempts have been unsuccessful. I love my elliptical, but could not be more dissatisfied with this app. You’re better off tracking it manually on another app or relying on a smart watch. You’d think a company who has machines in fitness clubs would have a better app—guess not.
Show more
Worthless app
Does not show workout history.
Worthless app
Worthless app
